Developer Success Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Developer Success Engineer providing technical support and guidance for WorkOS products. Engaging with developers and helping them succeed in their integration efforts.
Responsibilities:
- Work with our users daily via Slack, email, and Zoom
- Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks
- Provide technical advice to developers on best practices for integrating with our API
- Act as a hard + soft skill mentor and escalation point to junior members of the team
- Troubleshoot any issues that arise from the developer and diagnose any blockers
- Engage customers for feedback to help shape product development
- Work cross-functionally within the company
Requirements:
- 2+ years experience in a technical customer-facing support role for a developer-focused product
- Exceptional verbal and written communication skills
- Passion for educating and breaking down complicated concepts
- Quick learner and relentlessly inquisitive
Benefits:
- Healthcare coverage for you and your family, including medical, dental, and vision
- Parental leave
- Paid time off
- Fully remote working arrangements
- Competitive pay
- Substantial equity grants
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
Similar Jobs
Developer Relations Community Manager
Developer Relations and Community Manager at Runpod building technical content and community around AI infrastructure. Engage developers, create programs, and collaborate with cross-functional teams to drive advocacy.
Developer Relationship Manager
Developer Relationship Manager at Sabre advocating for Agentic AI in travel. Guiding startups in building intelligent travel applications on Sabre’s platform and integrating AI insights.
Developer Advocate, Marketing Manager
Marketing Manager for apexanalytix, focusing on engaging and empowering developers in the supplier intelligence space. Oversee go-to-market strategies, campaign planning, and community outreach efforts.
Coordenador(a) de Comunidades – DevRel, Community
Leader of community strategy at HostGator, focusing on developer relations. Building and evolving community programs across Latin America.
Platform and Developer Experience Engineer
Engineer building infrastructure for fast, autonomous feature development teams at Workweek. Focusing on safety in development processes and automating documentation, testing, and observability.
Staff Developer Advocate – Content
Staff Developer Advocate focusing on technical content related to voice-driven infrastructure for LiveKit. Engage with developer communities and create high-quality demos, tutorials, and resources.
Staff Developer Advocate – Community & Events
Staff Developer Advocate enhancing developer engagement and community building while representing LiveKit's presence and offerings. Focused on content creation, events, and industry insights.
Developer Relations Engineer – Education Lead
Developer Relations Engineer scaling developer education on Hedera platform. Designing structured learning paths and delivering high-quality technical learning experiences.
Developer Relations
Own Developer Relations at Linq, building messaging infrastructure for developers. Engage communities, create content, and represent Linq at events with a focus on developer success.
Senior Developer Advocate, Partner Ecosystem
Senior Developer Advocate ensuring excellent developer experience in partner ecosystems for Deepgram. Ship integrations, audit developer journeys, and engage communities.
Senior Developer Advocate
Senior Developer Advocate at Deepgram, focusing on voice AI solutions and engaging with developer communities across the US East Coast events. High-autonomy role requiring technical expertise and community engagement.
Senior Technical Evangelist – AI
Senior Technical Evangelist at Cyara shaping industry understanding of AI Trust and agentic AI testing. Collaborate across teams to translate complex technology into practical frameworks for deployment.
Staff Technical Evangelist – Start Ups
Technical Evangelist for DigitalOcean engaging with early-stage founders and driving adoption of their cloud solutions. Focusing on AI-native startups and high-impact onboarding support.
Director of Developer Relations
Director of Developer Relations shaping the narrative for Laravel's developer ecosystem. Leading community engagement and AI positioning for framework adoption.
Chief Engineer – Developer Experience
Chief Engineer overseeing the development of the MissionOS platform at Leidos. Defining technical architecture and ensuring alignment across multiple engineering teams to enhance software delivery efficiency.
Developer Success Engineer
Developer Success Engineer working remotely with developers at LiveKit. Supporting customer success by resolving issues and providing guidance on integrations and usage.
Founding Developer Relations Manager
Developer Relations Manager at AI startup enhancing safety for large-scale AI systems. Focused on building developer community through content and engagement.
Senior Developer Advocate
Developer Advocate serving as the face of Workday to developers across India and APAC markets. Building community and translating developer needs to product teams.
Senior Software Engineer, Developer Experience
Senior Fullstack Engineer at Coinme designing and building tools for cryptocurrency services. Working on scalable applications with React and Node.js to enhance user experience.
Senior Developer Advocate
Senior Developer Advocate creating content and engaging the developer community for CrewAI's multi-agent AI platform. Collaborating with product and engineering teams to drive developer success.