Senior Technical Product Manager
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Job Description
Senior Technical Product Manager leading AI-driven integrations and transforming GovTech solutions at Granicus. Seeking experienced product leader with strong technical and strategic skills for impactful government operations.
Responsibilities:
- Own the roadmap for GXA Agentic, translating long-term vision into actionable deliverables that deliver user value quickly.
- Define, prioritize, and manage features that leverage AI agents for automation, personalization, and decision support.
- Lead the evaluation, selection, and integration of third-party products and platforms, ensuring compatibility, scalability, and security.
- Develop and maintain a framework for assessing potential integration partners, including technical fit, business value, and compliance with organizational standards.
- Collaborate with cross-functional teams—including engineering, data science, design, DevOps, and security—to deliver high-quality integrations and ensure optimal performance.
- Define and prioritize product requirements, collaborating closely with internal and external stakeholders to shape and deliver on the product roadmap.
- Monitor adoption, usage, and revenue impact of new AI-driven services, features, and integrations.
- Analyze product metrics (usage, engagement, profitability) to inform strategy and optimize performance.
- Expand customer use cases into platform-wide requirements, ensuring scalability and interoperability.
- Act as a thought leader for AI agentic and integration capabilities within GovTech.
- Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives, including those essential for scale and integration.
- Define, analyze, and report on key success metrics for performance, and make data-driven recommendations to improve adoption, usage, and impact.
- Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing.
- Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability.
Requirements:
- 8+ years in product management or product engineering roles.
- Proven success working in agile environments.
- High intellectual curiosity with a data-driven approach to decision-making.
- Strong organizational, analytical, and project management skills.
- Experience delivering high-quality technology products in fast-moving environments with shifting priorities.
- Demonstrated success working with cross-functional teams.
- Excellent communication skills for diverse audiences.
- Ability to think strategically while breaking down vision into manageable deliverables.
- Familiarity with JIRA, and Aha! (preferred).
- Experience with AI/ML technologies, LLMs, automation platforms, or agent-based systems.
- Experience evaluating and integrating third-party products, APIs, or platforms is highly desirable.
- Strong understanding of integration patterns, interoperability standards, and security best practices.
Benefits:
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
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