Senior Transformation Consultant
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Job Description
Senior AI transformation consultant helping Thomson Reuters clients adopt CoCounsel Legal, Tax, and Trade workflows. Leading discovery, responsible-use design, adoption, and measured transformation outcomes.
Responsibilities:
- Lead defined transformation engagements or bounded workstreams across the lifecycle
- Manage plans, workstreams, and client communication
- Conduct discovery through interviews, workshops, surveys, usage information, and operational measures
- Synthesize diagnoses, priority workflows, and next-step decisions
- Map current and future-state workflows
- Develop scoped plans for targeted changes, activation, adoption, risks, dependencies, and success measures
- Capture baselines and analyze quantitative and qualitative evidence
- Prepare precise reporting on what data does and does not support
- Identify adoption barriers and implement recovery actions
- Support responsible-use controls, including review steps, quality checks, and accountability for priority use cases
- Collaborate with forward deployed AI engineers to design usable workflows around customer systems and data
- Work alongside Sales, AI engineers, enablement specialists, product teams, and client teams from initial conversation through rollout and measured value
- Escalate difficult decisions to a Principal Consultant and turn field learning into reusable team methods
Requirements:
- Bachelor’s degree in Law, Business, Organizational Transformation, Computer Science, or a related field
- 5+ years in professional services, consulting, transformation, change management, or complex AI or enterprise-technology delivery, subject to HR leveling
- Experience independently leading defined customer engagements or workstreams within agreed scope, timelines, and commercial expectations
- Experience assessing professional workflows and contributing to targeted workflow and operating changes that support technology-enabled outcomes
- Strong workshop facilitation and stakeholder-management skills across business, legal, operational, technology, and end-user groups
- Analytical ability to interpret quantitative and qualitative evidence, establish success measures, and recommend clear next actions
- Understanding of change, adoption, AI capabilities and limitations, and responsible-use considerations in professional workflows
- Clear communication and structured-writing skills, sound judgment in ambiguity, and a collaborative approach to cross-functional delivery
- Experience with AI-enabled legal, tax, trade, risk, compliance, or other regulated professional workflows preferred
- Experience using customer evidence to develop recommendations or contributing to reusable consulting assets preferred
- Relevant change, process-improvement, project-management, or responsible-AI certification preferred
Benefits:
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- Continuous learning and skill development through Grow My Way programming
- Skills-first approach and career development opportunities
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