Shop Auditor – Mystery Shopping, Quality Assurance
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Job Description
Shop Auditor checking Swiss retail outlets for cleanliness, availability, merchandising, and promotions. Documenting audits, giving store feedback, and reporting findings via smartphone.
Responsibilities:
- Visit retail outlets and objectively assess defined criteria such as cleanliness, product availability, and the correct implementation of promotions.
- Check whether visual merchandising complies with our clients’ internal guidelines.
- Discuss audit results objectively with employees at the retail outlet.
- Provide constructive suggestions for improvement and document best practices.
- Accurately record results and photos in a digital reporting tool via smartphone.
- Organize and conduct regular full-day tours.
Requirements:
- Keen eye for detail: You notice every incorrectly placed product and every missing price tag.
- Time management: You can organize and conduct regular full-day tours.
- Strong communication skills: You can deliver feedback in a way that is perceived as supportive rather than critical.
- A confident, professional demeanor is second nature to you.
- Self-organization: You plan your tours independently and efficiently.
- You own a car.
- You own a smartphone for documentation.
- You own a laptop for planning.
- You are familiar with Excel.
- A clean record is required for this position of trust.
Benefits:
- Valuable insights: Learn about the strategies and internal standards of well-known brands and retailers.
- Maximum flexibility: Schedule your assignments (approximately 5–20% per month) freely—ideal as a complement to your studies or main job.
- Responsibility: An varied role where your analysis has a direct impact on store quality.
- Attractive terms: Fair compensation, including mileage reimbursement.
- Training: We provide thorough preparation for your assignments.
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