Site Reliability Engineer
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Job Description
Site Reliability Engineer at Ford, developing and enhancing global monitoring systems. Join the team redefining transportation using advanced technology.
Responsibilities:
- Write, configure, and deploy code in Go and Javascript that improves service reliability for existing or new systems; set standard for others with respect to code quality.
- Work within Google Cloud Platform (GCP) infrastructure, optimizing performance and cost, and scaling resources to meet demand.
- Provide helpful and actionable feedback and review for code or production changes.
- Drive repair/optimization of complex systems with consideration towards a wide range of contributing factors.
- Lead debugging, troubleshooting, and analysis of service architecture and design.
- Participate in on-call rotation.
- Write documentation: design, system analysis, runbooks, playbooks. Provide design feedback and uplevel design skills of others.
- Implement and manage SRE monitoring application backends using Golang, Postgres, and OpenTelemetry. Develop tooling using Terraform and other IaC tools to ensure visibility and proactive issue detection across our platforms.
- Collaborate with development teams to enhance system reliability and performance, applying a platform engineering mindset to system administration tasks.
- Develop and maintain automated solutions for operational aspects such as on-call monitoring, performance tuning, and disaster recovery.
- Troubleshoot and resolve issues in our dev, test, and production environments.
- Participate in postmortem analysis and create preventative measures for future incidents.
- Implement and maintain security best practices across our infrastructure, ensuring compliance with industry standards and internal policies. Participate in security audits and vulnerability assessments.
- Participate in capacity planning and forecasting efforts to ensure our systems can handle future growth and demand. Analyze trends and make recommendations for resource allocation.
- Identify and address performance bottlenecks through code profiling, system analysis, and configuration tuning. Implement and monitor performance metrics to proactively identify and resolve issues.
- Develop, maintain, and test disaster recovery plans and procedures to ensure business continuity in the event of a major outage or disaster. Participate in regular disaster recovery exercises.
- Contribute to internal knowledge bases and documentation.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, Mathematics or equivalent work experience.
- 3+ years of experience as an SRE, Software Engineer, DevOps Engineer or similar role.
- Solid programming skills in Golang and scripting languages, with a good understanding of software development best practices.
- Proficient with monitoring and observability tools, particularly OpenTelemetry, Dynatrace or other tools.
- Proficient with cloud services, with a strong preference for Kubernetes and Google Cloud Platform (GCP) experience.
- Experience with relational and document databases.
- Ability to debug, optimize code, and automate routine tasks.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Excellent verbal and written communication skills.
Benefits:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
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