Site Reliability Engineer – Solution Platform
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Job Description
Site Reliability Engineer building scalable demo and sandbox infrastructure for Appfire’s Atlassian-focused software products. Automating environments and transitioning field-built prototypes into production.
Responsibilities:
- Build and run the technical infrastructure supporting Appfire’s Solutions Group
- Own the demo estate end to end, including Atlassian instance provisioning, seeded datasets, reference environments, and teardown and refresh
- Build and maintain self-service sandbox environments for Solution Partners
- Design and implement automation to reduce technical overhead and improve time-to-demo
- Maintain the technical knowledge base supporting security questionnaires, RFPs, and trust center responses
- Run the Instance Optimization inventory extract and pricing pull supporting Appfire’s consolidation assessment
- Take ownership of field-built prototypes graduating to production, including code ownership, hosting, deployment, and ongoing support
- Define and enforce technical graduation criteria for prototypes moving from pilot to production
- Monitor demo environment health, provisioning performance, and capacity, resolving technical bottlenecks
Requirements:
- 3+ years of hands-on experience in platform engineering, DevOps, or systems engineering
- Ideally supporting a sales engineering, solutions, or presales organization
- Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, and/or Bitbucket
- Experience building and operating self-service sandbox or demo environments, including environment lifecycle management and seeded or synthetic data
- Strong experience with infrastructure automation, scripting such as Python or Bash, and Infrastructure-as-Code practices
- Practical experience with containerization and orchestration technologies such as Docker and Kubernetes, and CI/CD tooling
- Experience taking ownership of existing tools or prototypes and preparing them for production, including code review, hosting, deployment, and support
- Strong written communication skills, with the ability to create clear technical documentation, runbooks, and knowledge bases for both technical and non-technical audiences
- Proven ability to collaborate effectively across Solutions, Sales Engineering, Product Engineering, and DevOps teams
Benefits:
- Every Appfire team member is eligible for company equity
- 25 days of annual leave per calendar year (January–December)
- Up to 10 unused vacation days may be carried over to the following year and must be used by December 31
- Reduced summer hours
- Flexible bank holidays, allowing employees to exchange one public holiday for another
- Fully remote within Spain, with the option to work from the Bilbao office whenever preferred
- Appfire University custom, on-demand learning platform for continuous learning and professional development
- Private health insurance through IMQ or Adeslas, fully covered by Appfire for enrolled employees
- Family members may be added at a discounted rate through payroll deduction
- €400 gross annual sport allowance
- €50 per month to help cover home office and remote work expenses
- 3 fully paid volunteering days each year through Appfire Town
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