Software Engineer – Forecasting, Scheduling
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Job Description
Software Engineer developing forecasting interfaces and scheduling solutions for AI-powered customer support platform by Assembled. Collaborating with machine learning teams to enhance operational efficiency.
Responsibilities:
- Developing forecasting interfaces, data pipelines, and inference servers to predict support contact volume
- Designing and implementing interfaces to collect and store team preferences and customer business constraints
- Enhancing machine learning efficiency and operations to support rapid model deployment and iteration
Requirements:
- Extensive back-end engineering experience in statically typed languages like Go, Java, or Rust.
- Experience using Python libraries like pandas, SciPy, and seaborn for statistical or predictive work.
- Previous experience working on a machine learning or algorithmic team.
- A strong commitment to advancing both statistical and runtime performance, ensuring reliable and efficient forecasting and scheduling.
Benefits:
- Stock options are provided as part of the compensation package
- Full range of medical, financial, and/or other benefits, dependent on the position offered
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