Software Engineer I – LLM Observability
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Job Description
Software Engineer building AI observability features for Honeycomb’s developer tools. Developing data infrastructure and product experiences to help customers debug LLM agents.
Responsibilities:
- Deliver AI observability capabilities end to end, from ingestion to in-product visualizations
- Contribute to the data model and infrastructure for observing agents and their ecosystems across the Honeycomb product
- Build systems that analyze and surface AI-specific signals, including cost, token usage, errors, and anomalies
- Collaborate with product and design partners to create usable, intuitive features and meaningful user workflows
- Share learnings about exploring and understanding AI system behavior across conversations and workloads
- Iterate through fast feedback loops and experimentation, sharing both wins and failures
- Work in a small, cross-functional engineering group with a dedicated product manager and designer
- Ship features customers use in production
Requirements:
- 3+ years of software engineering experience
- Experience shipping customer-facing features at a SaaS company, beyond internal tooling
- Proficiency in backend development with Go and/or Python
- Proficiency in frontend development with TypeScript and React
- Experience working with product managers and designers
- Regular, hands-on use of AI tools in day-to-day engineering work
- Experience being on call; joining the rotation after about 90 days
- Ability to navigate ambiguity in a fast-moving field where requirements shift and experimentation is core
- Must verify identity and eligibility to work
- Honeycomb cannot currently sponsor or support visa transfers
- Bonus: Experience building LLM or agent-powered features in production
- Bonus: Hands-on experience with observability tooling, such as OpenTelemetry
Benefits:
- Generous equity with employee-friendly stock program
- Transparent pay based on levels relative to experience
- Unlimited PTO
- Distributed-first mindset and culture
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- Reasonable accommodations during the hiring process
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