Software Engineer I – LLM Observability
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Job Description
Software Engineer building AI observability for Honeycomb’s developer tools platform. Developing systems that surface agent costs, token usage, errors, anomalies, and conversations.
Responsibilities:
- Deliver AI observability capabilities end to end, from ingestion to in-product visualizations
- Contribute to the data model and infrastructure for observing agents and their ecosystems across the Honeycomb product
- Build systems that analyze and surface AI-specific signals, including cost, token usage, errors, and anomalies
- Collaborate with product and design partners to build usable, intuitive features that unlock meaningful user workflows
- Share learnings about exploring and understanding AI system behavior across conversations and workloads
- Iterate through fast feedback loops and experimentation, sharing wins and failures
- Work in a small, cross-functional engineering group with a dedicated product manager and designer
- Ship features customers use in production
- Help define how people understand and debug AI systems
Requirements:
- 3+ years of software engineering experience
- Experience shipping customer-facing features at a SaaS company, beyond internal tooling
- Full-stack proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React)
- Track record of working with product managers and designers
- Regular, hands-on use of AI tools in day-to-day engineering work
- Experience being on call; joining the rotation after about 90 days
- Track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is core to the job
- Must verify identity and eligibility to work
- Honeycomb cannot currently sponsor or support visa transfers
- Bonus: Experience building LLM or agent-powered features in production
- Bonus: Hands-on experience with observability tooling such as OpenTelemetry
Benefits:
- Generous equity with employee-friendly stock program
- Transparent pay based on levels relative to experience
- Unlimited PTO
- Distributed-first mindset and culture
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- Reasonable accommodations during the hiring process
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