Software QA Engineer – Policy & Claims Automation
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Job Description
Software QA Engineer focusing on quality assurance for AI-driven policy and claims automation systems. Collaborating with engineers and product teams, validating insurance workflows remotely from China.
Responsibilities:
- Design and execute test strategies for policy issuance and claims automation systems.
- Build and maintain test coverage across web, API and backend workflow systems.
- Validate end-to-end insurance processes including policy creation, updates, claims submission, assessment and resolution.
- Identify edge cases, workflow gaps and failure scenarios in complex insurance processes.
- Improve regression testing coverage to reduce recurring defects in policy and claims systems.
- Work closely with engineers and product teams to validate features before release.
- Track, document and report bugs with clear reproduction steps and business impact analysis.
- Support manual testing for complex workflows where automation is not yet sufficient.
- Improve QA processes, test standards and overall system quality practices.
- Continuously improve reliability of policy and claims workflows through structured testing.
Requirements:
- Experience in QA engineering, software testing or test automation roles.
- Strong understanding of web, API and workflow testing methodologies.
- Experience testing transactional or state-based systems such as policy or claims flows.
- Strong attention to detail and ability to identify edge cases in complex business logic.
- Ability to clearly document bugs, risks and system behavior issues.
- Experience working closely with engineers, product and operations teams.
- Strong ownership mindset for product quality and system correctness.
- Practical, structured and disciplined approach to testing.
- Comfortable working in fast-moving product and engineering environments.
- Low ego and strong follow-through on quality issues.
Benefits:
- Own Policy & Claims Quality for AI Systems – Ensure correctness of mission-critical insurance workflows.
- High-Impact Engineering – Directly improve customer experience and operational reliability.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous QA and technical growth.
- High Ownership Environment – Strong autonomy over quality strategy and test systems.
- Modern Engineering Culture – Focus on reliability, automation and engineering excellence.
- Competitive Compensation – Attractive salary package based on experience and impact.
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