Software Quality Assurance Analyst

Posted 52mins ago

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Job Description

Software Quality Assurance Analyst validating LLM-powered conversational flows for Blip, Brazil’s conversational intelligence and messaging company. Testing APIs, integrations, generative models, and AI user experiences.

Responsibilities:

  • Analyze LLM behavior to design test scenarios that ensure the accuracy, consistency, and safety of AI responses.
  • Execute functional and automated tests on conversational flows and APIs, ensuring delivery stability for clients.
  • Establish validation routines for generative models, mitigating hallucinations and ensuring alignment with business contexts.
  • Identify integration anomalies and report detailed issues, collaborating with engineers to expedite fixes and improvements.
  • Evaluate the usability and response times of AI-powered journeys to support a seamless, frictionless user experience.
  • Work on the Professional Services team, collaborating with engineers and designers to validate LLM-powered conversational flows for enterprise clients.

Requirements:

  • Hands-on experience creating and executing functional, exploratory, and regression tests for complex software workflows.
  • Practical experience with test automation using industry-standard frameworks such as Cypress or Robot Framework for continuous delivery pipelines.
  • Ability to translate expected AI and LLM behavior into rigorous test scenarios to ensure safe and accurate interactions.
  • Experience testing RESTful APIs with tools such as Postman, validating integrations and data traffic.
  • Proficiency with generative AI and modern tools such as GitHub Copilot to optimize script creation and accelerate troubleshooting.
  • Practical ability to work with cloud environments and query data in relational and non-relational databases.
  • Experience working in Agile environments, maintaining strategic communication and technical alignment with multiple stakeholders.

Benefits:

  • No additional benefits, perks, or compensation are specified in the posting.