Software Quality Assurance Analyst
Posted 52mins ago
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Job Description
Software Quality Assurance Analyst validating LLM-powered conversational flows for Blip, Brazil’s conversational intelligence and messaging company. Testing APIs, integrations, generative models, and AI user experiences.
Responsibilities:
- Analyze LLM behavior to design test scenarios that ensure the accuracy, consistency, and safety of AI responses.
- Execute functional and automated tests on conversational flows and APIs, ensuring delivery stability for clients.
- Establish validation routines for generative models, mitigating hallucinations and ensuring alignment with business contexts.
- Identify integration anomalies and report detailed issues, collaborating with engineers to expedite fixes and improvements.
- Evaluate the usability and response times of AI-powered journeys to support a seamless, frictionless user experience.
- Work on the Professional Services team, collaborating with engineers and designers to validate LLM-powered conversational flows for enterprise clients.
Requirements:
- Hands-on experience creating and executing functional, exploratory, and regression tests for complex software workflows.
- Practical experience with test automation using industry-standard frameworks such as Cypress or Robot Framework for continuous delivery pipelines.
- Ability to translate expected AI and LLM behavior into rigorous test scenarios to ensure safe and accurate interactions.
- Experience testing RESTful APIs with tools such as Postman, validating integrations and data traffic.
- Proficiency with generative AI and modern tools such as GitHub Copilot to optimize script creation and accelerate troubleshooting.
- Practical ability to work with cloud environments and query data in relational and non-relational databases.
- Experience working in Agile environments, maintaining strategic communication and technical alignment with multiple stakeholders.
Benefits:
- No additional benefits, perks, or compensation are specified in the posting.



















