Staff Backend Engineer – Trust & Control Safety Systems
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Staff Backend Engineer architecting Trust, Controls & Safety systems for HighLevel's AI-powered business operating system. Securing high-volume workflows, transactions, and billing against fraud and unintended usage.
Responsibilities:
- Architect the future of HighLevel's Trust, Controls & Safety platform
- Lead technical direction for a real-time platform securing signups, SaaS checkouts, user management, and global communication usage
- Redesign and optimize data models, queries, and indexing strategies across MongoDB, Firestore, and Elasticsearch
- Own Elasticsearch reliability, including ingestion, indexing, shard strategy, and query performance for billions of documents
- Improve replication health and enforce predictable query and index latency
- Define data flow and integration boundaries between storage, cache, and APIs
- Build observability across data paths, including metrics, traces, slow query logs, replication lag, and cluster health dashboards
- Enforce unit, integration, and load testing standards
- Drive RFCs, ADRs, and design reviews
- Write code, design systems, and debug production issues
- Mentor engineers across squads and influence cross-functional stakeholders in Engineering, Product, Finance, Risk, Support, and channel teams
Requirements:
- 8+ years of experience building high-scale, mission-critical backend systems
- Deep expertise in concurrency, event-driven architectures, and consistency primitives (CAS, atomic dry-runs, idempotency)
- Experience with systems where correctness has financial consequences, such as metering, ledgers, billing, reservations, or payment gateways
- Technical leadership driving architecture for multi-team platforms from design to production
- Strong experience with relational and NoSQL data models, especially complex transactional data
- Working knowledge of streaming and analytical stores for time-windowed aggregation
- Experience designing policy- or rules-driven systems with versioning, safe rollout, and rollback
- Familiarity with monitoring, SLOs, and root-cause analysis in production environments
- Familiarity with hallucination mitigation strategies
- Track record of technical leadership without formal authority
- Excellent communication and cross-functional collaboration skills
- Pragmatic, hands-on engineering approach
- Experience with Elasticsearch cluster management, multi-tenant indexing, or lifecycle policies (nice to have)
- Familiarity with ClickHouse or other OLAP systems (nice to have)
- Background in event-driven systems, data pipelines, or message brokers (nice to have)
- Experience with rules engines, velocity checks, or adversarial defense systems (preferred)
- Hands-on experience with Go, Redis (Lua), ClickHouse, and Flink (preferred)
- Experience with Node.js and Go in production services (preferred)
Benefits:
- Remote-first organization
- Global, remote work environment
- Employee India commitment
Similar Jobs
Senior Backend Engineer, Trusted Agentic Development
Senior Backend Engineer building trusted AI-agent validation platforms at GitLab, an intelligent DevSecOps orchestration company. Developing language-aware feedback systems for Rust, Ruby, and Go.
Professional Services Engineer, 911 Systems
Professional Services Engineer deploying Axon 911 cloud call-handling platforms for public safety agencies. Leading customer implementations, technical training, integrations, and troubleshooting.
Project Engineer, EPC Management – Utility-Scale Solar, BESS, Wind
EPC-Management-Projektingenieur für Renergos große Solar-, BESS- und Windenergieprojekte. Technische Steuerung, Vertragsverhandlungen und Abnahmen für Anlagen der Energiewende.
Ingeniero/a Gestión de Datos – Sector Aeronáutico
Ingeniero/a de datos aeronáuticos gestionando modelos, KPIs y automatización para Expleo. Mejorando la eficiencia operativa mediante soluciones digitales y gobernanza de datos.
Apprentice Lift Engineer
Apprentice Lift Engineer servicing and repairing lifts for Stannah, a UK manufacturing and engineering company. Completing practical training and a Lift Engineering qualification across the Ringwood service branch.
Professional Services Engineer
Professional Services Engineer supporting Fortinet cybersecurity products for enterprise clients. Delivering migrations, testing, configuration, training, and technical support.
Senior ADK / LangGraph Engineer
Senior engineer building secure ADK and LangGraph workflows for PGTEK’s federal and DoD clients. Supporting Google Cloud solutions, authorization activities, and customer briefings.
Professional Services Engineer
Professional Services Engineer supporting Fortinet’s cybersecurity products for enterprise, service provider, and government customers. Delivering migrations, testing, troubleshooting, configuration, training, and knowledge transfer.
Professional Services Engineer
Professional Services Engineer supporting Fortinet cybersecurity products for enterprise clients. Developing migration procedures, testing releases, troubleshooting networks, and training customer staff.
Professional Services Engineer
Professional Services Engineer supporting Fortinet cybersecurity products for enterprise clients. Delivering migrations, testing, troubleshooting, configuration, training, and knowledge transfer.
Interview Engineer
Interview Engineer facilitating coding interviews for Karat's developer hiring platform. Evaluating candidates and helping improve inclusive, objective hiring processes.
Water Management Engineer
Water Management Engineer servicing client water systems for Phigenics, an independent water-safety consultancy. Testing water, maintaining equipment, and supporting comprehensive water management programs.
Interview Engineer
Interview Engineer facilitating technical interviews and objective coding evaluations through Karat’s platform. Contract freelancer partnering with Karat to improve hiring content, processes, and products.
Interview Engineer
Interview Engineer facilitating technical interviews and evaluating software developers through Karat’s platform. Contract opportunity for engineers based in Poland.
Forward Deployed Engineer
Forward Deployed Engineer embedding with enterprise customers to build production voice, messaging, AI, and wireless systems on Telnyx’s global network. Leading deployments from POC to go-live.
Endpoint Engineer, EDR – Windows
Endpoint Engineer building Windows kernel and user-mode EDR sensors for Ent’s workspace security platform. Improving detection, prevention, performance, and tamper resistance across customer fleets.
Field Clinical Engineer
Field Clinical Engineer promoting Abbott electrophysiology products across China. Contacting specialists, physicians, pharmacies, and distributors in a remote role.
Field Clinical Engineer
Field Clinical Engineer promoting electrophysiology products across designated channels. Contacting healthcare specialists, pharmacies, and distributors remotely in China.
Service Desk Engineer – 2nd and/or 3rd Shift
Service Desk Engineer resolving incidents and monitoring alerts for Protera’s SAP-centric enterprise cloud clients. Supporting mission-critical systems across rotational 24x7x365 shifts.
Principal Payments Engineer
Principal Payments Engineer building Payabli’s core embedded payments infrastructure. Owning exactly-once money movement, multi-rail orchestration, reconciliation, and ledger reliability at scale.