Staff Software Engineer – Orders Platform
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Job Description
Staff engineer architecting event-sourced, offline-first ordering systems for Owner’s all-in-one restaurant platform. Improving replication, reconciliation, observability, and recovery across distributed point-of-sale devices.
Responsibilities:
- Act as an architect within the Orders Platform team and set technical direction for order modeling, storage, replication, and reconciliation
- Design and build event-sourced and replicated-state systems resilient to retries, network partitions, concurrent edits, and partial failure
- Partner with Product, Payments, Reporting, point-of-sale, and mobile engineering teams to ship reliable ordering flows end to end
- Review designs and code, mentor engineers, and build team fluency in distributed-systems patterns
- Improve observability, replay, and recovery to identify and resolve order-state problems quickly while minimizing costs
- Reduce bus-factor risk by sharing context and documenting the platform
- Own and evolve the core Orders Platform that takes, tracks, and settles restaurant orders reliably, including during internet outages
Requirements:
- Hands-on experience with event sourcing, CRDTs, or comparable approaches to replicated and offline-first data
- Experience with idempotency, optimistic concurrency, event replay, projections, and reconciliation
- Ability to reason about node disappearance during operations and design for partial failure
- Ability to learn specialized technology quickly and improve its robustness
- Staff-level experience leading technical direction while remaining hands-on with code
- Clear written and verbal communication
- Experience building correctness-critical distributed systems
- Backend experience in payment or ordering systems preferred
- Ability to partner with payments and reporting teams while owning the order side of money-moving flows
- Willingness to work directly with restaurants, including in-person visits and phone/text communication
- Experience in restaurants, retail, or IT ideally, but not required
- Must be currently and permanently based in the United States or Canada
- Must address visa sponsorship status
Benefits:
- Generous pre-IPO equity package
- Comprehensive health coverage
- Work from anywhere (remote-first workplace)
- Unlimited PTO
- Extra fun perks
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