Strategic Accounts Manager

Posted 7hrs ago

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Job Description

Strategic Account Manager developing and managing high‑value client relationships in the promotional products industry for S&S Activewear. Collaborating with internal teams to deliver growth and client satisfaction.

Responsibilities:

  • Support and grow strategic and mid‑tier accounts, including buying groups, to achieve revenue and margin goals
  • Identify upsell and cross‑sell opportunities within existing accounts
  • Develop annual account plans and growth strategies
  • Prepare and deliver client presentations, proposals, and quarterly business reviews
  • Serve as the primary point of contact for day‑to‑day client needs
  • Build strong, long‑term relationships with procurement, marketing, and brand teams
  • Proactively resolve issues related to sourcing, fulfillment, and timelines
  • Attend industry trade shows and client events (e.g., PPAI Expo, customer shows, onsite meetings)
  • Maintain accurate CRM records and forecasting
  • Track sales performance, margins, and KPIs
  • Support budgeting and client reporting

Requirements:

  • 3–5 years of experience in promotional products or branded merchandise
  • Proven ability to manage client relationships and meet revenue targets
  • Strong understanding of product lines, decoration methods (screen print, embroidery, digital), and production timelines
  • Excellent communication and presentation skills
  • Strong organizational and project‑management abilities
  • Proficiency in CRM systems and Microsoft Office (Excel, PowerPoint)
  • Willingness to travel 30% for client meetings, industry events, factory tours, and customer engagements

Benefits:

  • Benefits begin 0–90 days after hire and include Vacation, Personal, and Sick time
  • Medical, Dental, Vision, Life Insurance, and Disability coverage
  • Flexible Spending Accounts
  • 401(k) plan
  • Discounts on brand‑name apparel
  • Fun employee events
  • Meaningful opportunities for growth and advancement