Strategy & Analytics Lead Analyst
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Job Description
Lead Analyst supporting C&CE team at Cigna focusing on analytical work to improve customer experience. Collaborating with leadership to shape business strategy and insights.
Responsibilities:
- Shape C&CE strategy by developing business cases, evaluating options, and assessing costs and benefits to guide prioritization decisions
- Leverage data to solve business problems by identifying data needs, pulling data from relevant sources, and performing analysis
- Identify business opportunities using trend analysis and mining operational data for insights
- Develop testing plans, monitor performance indicators, and be ready to quickly investigate and remediate emerging issues
- Grow into a thought partner and executive storyteller by distilling work into crisp presentations that educate, inform, and inspire action
Requirements:
- Bachelor’s degree (math, economics, statistics, engineering, business or related field preferred)
- One year of relevant management consulting or analytics experience
- Proficiency in an analytics-focused coding language, e.g. SQL, Python, or R
- Strong communication (oral and written), presentation, and facilitation skills
- Ability to structure project plans and independently manage to deadlines
- Ability to partner across organizations and roles to influence and deliver work
Benefits:
- Health insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
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