Support Engineer – Palantir AI Platform
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Support Engineer providing operational support, governance, and administration for Palantir AI platform ecosystem. Ensuring platform stability and operational reliability across production workloads.
Responsibilities:
- Provide hands-on operational support, governance, and administration for the Palantir Foundry and Palantir AIP ecosystem.
- Ensure platform stability, secure access management, model and ontology integrity, and operational reliability across production workloads.
- Administer role-based access control (RBAC), object-level permissions, and policy enforcement across Foundry workspaces, Ontology, and AIP applications.
- Enforce governance standards for Ontology objects, data lineage, model usage, and operational workflows.
- Manage formal intake and approval workflows for access, configuration changes, and production releases.
- Maintain operational documentation including runbooks, SOPs, escalation paths, and AIP deployment guidelines.
- Conduct periodic governance reviews to validate access controls, object ownership, and compliance posture.
- Support transition-to-operations for new AIP use cases, ensuring documentation, monitoring, and ownership clarity.
- Act as first-line responder for Foundry and AIP incidents, service disruptions, or degraded AI workflows.
- Triage data ingestion failures, Ontology inconsistencies, permission issues, or model invocation errors.
- Participate in post-incident reviews and drive preventive improvements.
Requirements:
- Hands-on experience supporting Palantir Foundry and/or Palantir AIP in production environments.
- Strong understanding of Ontology modeling, pipeline orchestration, and RBAC governance concepts.
- Experience supporting enterprise data platforms (Azure, Databricks, Snowflake, etc.).
- Familiarity with AI/ML operational concepts including model lifecycle, monitoring, and guardrails.
- Proven experience managing production incidents and stakeholder communications.
- Comfort working with logs, monitoring dashboards, scheduling systems, and workflow orchestration tools.
- Strong written and verbal communication skills with ability to operate in cross-functional environments.
- Experience supporting AI agent workflows and LLM-integrated enterprise applications (preferred).
- Understanding of data lineage, auditability, and enterprise compliance frameworks (preferred).
- Exposure to DevOps/CI-CD practices for platform deployments (preferred).
- Experience working in regulated or governance-heavy enterprise environments (preferred).
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Similar Jobs
Senior AI Engineer – AI Solutions
Senior AI Engineer at Sicredi focusing on AI-driven solutions that enhance business and member experience. Collaborating across teams while leading innovative projects in artificial intelligence.
GTM AI Engineer
GTM AI Engineer at Tiger Data enhancing go-to-market processes through AI-powered workflows and solutions. Building efficiencies and automations within Sales, Marketing, and RevOps teams.
Manager – ML & AI, AI Platform
Manager, Machine Learning & AI leading AI Platform team at Zapier. Focused on enabling AI features and infrastructure while partnering with multiple teams.
Staff AI Engineer, GenAI
AI Engineer architecting and operationalizing AI/ML solutions at Teladoc Health. Collaborating with teams to ensure production-grade reliability for AI-driven products.
Senior Staff Technical Program Manager – AI Platform/OS
Senior Staff Technical Program Manager driving execution of internal platform initiatives at Trase Systems. Supporting AI platform development to ensure reliability and measurable outcomes.
AI Engineer
AI Engineer at Gainwell Technologies designing and developing innovative AI solutions for healthcare applications. Focused on building and deploying advanced AI technologies to improve healthcare outcomes.
Senior AI Engineer
AI Engineer at Gainwell Technologies focusing on AI and Generative AI development for healthcare solutions. Engage in end-to-end solution deployment and integration while leading innovation in the field.
AI Engineer Training Program, No Tech Background Needed
Flatiron School offers a paid apprenticeship program for career switchers into software engineering. Engage in hands-on learning and mentorship while building a portfolio through real projects.
AI Engineer Work-Study Program – Bletchley Fellowship
Apprenticeship role for earning while learning at Flatiron School specializing in AI and data science development. Contributing to software projects with mentorship from experienced developers and leaders.
Machine Learning Engineer, AI
Machine Learning / AI Engineer collaborating with clients and optimizing AI solutions. Role involves deployment and continuous improvement of data pipelines in a fully remote setting.
Applied AI Engineer
Applied AI Engineer responsible for identifying and delivering AI capabilities in a fintech and proptech context at Splitero. Collaborating across teams to automate workflows and enhance product efficiency.
Senior AI Engineer
AI Engineer collaborating with teams to enhance predictive models in healthcare payments. Requires deep learning experience and understanding of healthcare data, preferably based in Wisconsin.
AI Engineer – KI-Spezialist
AI Engineer developing intelligent systems at RLVNT, a leading communication agency. Collaborating on innovative projects in artificial intelligence and machine learning.
Senior AI Developer – Architect
Senior AI Developer leading technical direction for AI initiatives at Health Admins. Building and optimizing AI systems in a dynamic remote environment.
Senior AI Engineer
Senior AI Engineer designing and validating AI-driven solutions for a Top 5 global consulting company. Collaborating to create intelligent AI systems and workflows in a remote setting.
Senior AI Architect
Senior AI Architect responsible for defining AI-enabled solution architectures across the enterprise. Working with a Top 5 global consulting company on cutting-edge AI initiatives in a remote setup.
AI Architect
AI Architect designing and implementing end-to-end architectures for AI/ML solutions at Cambium. Collaborates with engineering and product teams to ensure scalable and compliant AI projects.
AI Engineer, Team Lead
Lead AI Engineer managing a high-output ML team at Gravyty, focusing on cutting-edge AI solutions. Responsible for coding, mentorship, and project delivery in AI initiatives.
AI Developer – AI Innovation Cell
AI Developer designing and implementing AI-powered features at Applaudo, focusing on scalable AI solutions and business impact. Collaborate across design, development, and AI to create transformative products.
GTM AI Engineer
GTM AI Engineer at AZX developing AI-powered infrastructure for strategic market engagement. Building and running systems for CRM, marketing automation, and sales enablement.