System Engineer
Posted 1hrs ago
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Job Description
System Engineer supporting MDClone customer implementations and platform operations. Managing cloud, on-premises, network, server, container, and database infrastructure.
Responsibilities:
- Support customer success teams to ensure smooth and timely customer implementations
- Provide ongoing technical support and maintenance, including platform upgrades
- Work with customers to understand their business and system architecture, build familiarity with the platform, and identify the best ways to support it
- Act as a subject matter expert on network-related requirements and configurations
- Lead cloud and on-premises architecture reviews to support customer implementations
- Collaborate with product and development teams on infrastructure, architecture, support design, and infrastructure implementation for customer platforms
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related technical field, or an equivalent combination of training and work experience
- 3+ years of experience setting up or administering both Windows and Linux (Red Hat, CentOS) servers, including installation, configuration, monitoring, and troubleshooting
- Experience with containerization technologies such as Docker, Kubernetes, Rancher, and OpenShift
- Familiarity with cloud platforms and services, particularly AWS and Azure
- Experience with VMware virtualization and VDI infrastructure/configuration
- Experience setting up or administering network infrastructure, including Azure NSG, AWS Security Groups, firewalls, VPNs, routers, and WAN/LAN/MAN connectivity
- Experience setting up or administering mission-critical web applications, such as Apache Tomcat and IIS
- Experience with database installation and basic configuration, including SQL Server, MySQL, PostgreSQL, and Redis
- Experience with automation scripting, such as Ansible
- Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders and collaborate across teams
- Ability to work effectively with project managers and team members, both independently and as part of a team
- Adaptability and the ability to work in a fast-paced environment and quickly learn new technologies and processes


















