Tech Services Engineer – Midstream and Downstream
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Job Description
Remote technical field engineer supporting Univar Solutions customers in midstream and downstream oil and gas. Troubleshooting operations, optimizing applications, and driving technical sales growth.
Responsibilities:
- Provide technical field support and consultative expertise to customers in midstream and downstream oil & gas markets
- Serve as the technical resource for customers, sales teams, and supplier partners
- Conduct site visits to evaluate customer operations and identify improvement opportunities
- Provide troubleshooting, root cause analysis, and technical recommendations for customer applications
- Support product implementation, startup activities, and ongoing program optimization
- Develop technical proposals, application solutions, and customer presentations
- Conduct joint customer visits with sales and supplier representatives
- Deliver product and industry training for customers and internal teams
- Identify new business opportunities through customer engagement and market analysis
- Collaborate with suppliers on product development, technical support, and new product launches
- Participate in industry events, trade shows, and technical meetings
- Maintain customer activity, opportunity tracking, and market intelligence reporting
Requirements:
- Bachelor's degree in Engineering, Chemistry, or a related technical field preferred
- 3–5 years of experience in technical sales, field service, field engineering, process engineering, or industrial operations
- Experience supporting customers in midstream or downstream oil & gas, refining, petrochemical, terminal, or pipeline operations
- Strong troubleshooting, technical problem-solving, and customer-facing skills
- Ability to develop and present technical solutions to multiple levels within customer organizations
- Strong communication, organizational, and project management skills
- Proficiency with CRM systems and Microsoft Office applications
- Ability to travel regularly to customer sites within the assigned territory
Benefits:
- Equal opportunity employment and reasonable accommodations for individuals with disabilities
- Development and growth opportunities
- Inclusive workplace culture
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