Technical Product Manager – AI Products
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Job Description
Technical Product Manager role assisting in the development of Theia Analyst, an LLM-based decision-support tool for higher education analytics. Overseeing product goals, client training, and feature rollouts in a data-driven environment.
Responsibilities:
- Work with senior Product Management team members to set product goals and prioritize feature development.
- Serve as the lead system prompt engineer, creating and maintaining the detailed instructions passed to the LLMs that power Theia Analyst.
- Develop and implement processes to evaluate and monitor the performance of the tool.
- Provide training and support to internal teams working with Theia Analyst, and consult on all client implementations.
- Work directly with clients to conceptualize, test, and roll out new product features.
- Collaborate with Sales and Marketing teams to articulate differentiated messaging for our AI solutions and design and run product demos.
- Stay up to date on frontier LLM capabilities and suggest and implement product enhancements as the technology evolves.
Requirements:
- Enterprise Reporting Experience: Prior experience with enterprise reporting is essential to understanding the context of our tools.
- Learning Agility: A proven ability to learn new things is the most critical requirement. You must be comfortable working in a field where technology is always changing.
- Technical Aptitude: Basic SQL skills are required (simple SELECT statements from data warehouse tables). You must be willing to get your hands dirty building the product.
- Higher Education Context: Experience with higher education reporting context is highly preferred.
- Communication Skills: You need to be polished and client-facing, with the ability to communicate very complex ideas clearly. Very strong written communication skills are required for documentation and prompt engineering.
- Problem Solving: The ability to diagnose and resolve problems during both development and implementation.
- Nice To Have’s Include: Knowledge of HelioCampus Data Analytics platform.
- Experience with Python or similar scripting languages.
- Prior experience in B2B product management roles.
- Familiarity with Large Language Models (LLMs) and prompt engineering techniques.
Benefits:
- competitive salary
- paid time off
- healthcare
- vision
- dental
- 401(k) w/ company match
- parental leave
- remote work flexibility
- home office perks
- fun, collaborative work environment
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