Technical Product Manager – Digital Customer Platforms
Posted 65ds ago
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Job Description
Technical Product Manager responsible for digital platforms at Baylor Genetics. Collaborates with engineering, UX, and clinical teams to enhance user experience and product performance.
Responsibilities:
- Own and manage the technical product backlog for provider and patient-facing platforms.
- Translate customer, clinical, and business requirements into clear user stories and acceptance criteria.
- Ensure platforms are scalable, secure, and compliant with healthcare regulations.
- Work closely with engineering teams to guide technical design decisions and implementation.
- Partner with UX and CX teams to deliver intuitive, user-centered digital experiences.
- Drive continuous improvement of customer platforms using usage data, feedback, and performance metrics.
- Identify technical debt and platform risks and prioritize remediation.
Requirements:
- Bachelor’s degree in computer science, information systems, engineering, health informatics, or a related field.
- 5+ years of experience in technical product management or product ownership
- Experience working closely with engineering teams in agile environments
- Experience in healthcare, diagnostics, or health technology preferred
- Strong technical fluency with APIs, integrations, and complex systems


















