Technical Product Manager
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Job Description
Technical Product Manager leading the evolution of GXA's AI Agentic capabilities at Granicus. Overseeing product management and ensuring alignment with market demands and business objectives.
Responsibilities:
- Own the roadmap for GXA Agentic, translating long-term vision into actionable deliverables that deliver user value quickly.
- Define, prioritize, and manage features that leverage AI agents for automation, personalization, and decision support.
- Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap.
- Collaborate with engineering, data science, and design teams in an agile environment to deliver high-quality products.
- Monitor adoption, usage, and revenue impact of new AI-driven services and features.
- Analyze product metrics (usage, engagement, profitability) to inform strategy and optimize performance.
- Expand customer use cases into platform-wide requirements, ensuring scalability and interoperability.
- Act as a thought leader for AI agentic capabilities within GovTech.
- Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure.
- Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives including ones that may not have direct customer visibility but are essential for scale.
- Define, analyze, and report on key success metrics for performance, and make data-driven recommendations to improve adoption, usage, and impact.
- Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing.
- Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability.
Requirements:
- 5+ years in product management or product engineering roles.
- Proven success working in agile environments.
- High intellectual curiosity with a data-driven approach to decision-making.
- Strong organizational, analytical, and project management skills.
- Experience delivering high-quality technology products in fast-moving environments with shifting priorities.
- Demonstrated success working with cross-functional teams.
- Excellent communication skills for diverse audiences.
- Ability to think strategically while breaking down vision into manageable deliverables.
- Familiarity with JIRA and Aha! (preferred).
- Experience with AI/ML technologies, LLMs, automation platforms, or agent-based systems.
Benefits:
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population
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