Technical Product Manager
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Job Description
Technical Product Manager at DOXA overseeing development and scalability of insurance platform. Collaborating with cross-functional teams to ensure effective product management and delivery.
Responsibilities:
- Maintain deep familiarity with the architecture and functionality of the Policy Administration System (PAS)
- Ensure enhancements align with architectural standards and long-term maintainability
- Identify technical risks, dependencies, and performance considerations
- Coordinate resolution of issues across application, infrastructure, and business processes
- Partner with Architecture and IT teams to maintain system stability, performance, and reliability
- Manage the technical backlog for the PAS platform including application development, database changes, integrations, and infrastructure considerations
- Ensure development stories contain sufficient technical detail for efficient implementation
- Validate technical designs and integration patterns for scalability across multiple DOXA programs and divisions
- Ensure delivery of development efforts across engineering, QA, database, and integration teams
- Assist developers in understanding system behavior, legacy code constraints, and implementation approaches
- Own sprint planning, backlog grooming, and execution within a 2-week sprint model
- Establish and mature Agile delivery processes, including sprint ceremonies (planning, standups, retrospectives)
- Ensure consistent backlog prioritization and sprint readiness to support predictable delivery
- Translate business requirements into scalable technical solutions
- Ensure technical feasibility and alignment during requirements discussions
- Assess impacts across core PAS functions (policy lifecycle, underwriting/rating, accounting, integrations, reporting)
- Investigate data anomalies and system behavior using SQL and diagnostics
- Support root cause analysis for production issues and policy transaction errors
- Partner with QA and business teams to validate system behavior and data integrity
- Coordinate end-to-end testing and drive resolution of defects
- Maintain documentation of PAS architecture, system workflows, and integration patterns
- Ensure all new development includes appropriate technical and functional documentation
- Document system behavior, edge cases, and known constraints to reduce reliance on personal knowledge
- Establish and maintain implementation playbooks to support onboarding of new programs and divisions
Requirements:
- 4+ years of technical product management or similar platform ownership experience
- 3+ years of experience supporting insurance systems or enterprise application platforms
- Experience working with technical and business teams
- Proven track record delivering complex technical initiatives and maintain them
- Strong understanding of policy administration systems and insurance workflows
- Experience with Agile development methodologies and tools
- Familiarity with API’s, system architecture, and data flows
- Working knowledge of .NET applications and SQL Server
Benefits:
- Competitive benefits and compensation
- Empowerment and commitment to innovation in the specialty insurance space
- Dynamic work environment and collaborative culture
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