Technical Product Owner
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Job Description
Technical Product Owner overseeing execution of digital learning platform and technical product capabilities in EdTech. Collaborating across teams to ensure high-quality releases and enhancements.
Responsibilities:
- Serve as the voice of the customer and user and advocate for platform usability, performance, and scalability, UX, and accessibility.
- Translate high-level requirements into detailed user stories and acceptance criteria for platform features, technical products, and infrastructure improvements.
- Work closely with developers and QA to ensure technical solutions meet user needs and business objectives.
- Facilitate sprint planning, backlog grooming, and release planning meetings.
- Conduct user journey mapping and feedback sessions to refine workflows, reduce friction, and enhance platform value.
- Prioritize feedback, bugs, changes based on customer / user needs.
- Collaborate with cross-functional teams, including Customer Support, Content, and Technology, Sales, to troubleshoot technical issues and gather feedback.
- Support the development and launch of new features, login options, enrollment flows, dashboards, and reporting tools.
- Ensure product documentation and FAQs are current and technically accurate.
- Participate in evaluating and integrating third-party tools and infrastructure components.
Requirements:
- Demonstrable experience in product ownership or a technical product management role, ideally in EdTech, SaaS, or platform development.
- Strong technical aptitude and ability to partner effectively with engineers and designers.
- Proven ability to gather requirements and define user stories with clarity and precision.
- Strong written and verbal communication skills; ability to align stakeholders and document product plans.
- Experience with agile methodologies, sprint cycles, and backlog management.
- Excellent problem-solving and prioritization skills in dynamic environments.
- Detail-oriented with a strong focus on quality, delivery, and user experience.
Benefits:
- Comprehensive medical, dental and vision insurance for employees and their families
- Flexible & encouraged PTO
- Company HSA contribution of $90/month for eligible plans
- Company-paid life insurance and disability coverage
- 401(k) with company match (100% match on first 3%, 50% match on the next 2%)
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