Technical Project Manager
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Job Description
Technical Project Manager leading complex integrations and multi-stakeholder implementations for FutureFit AI’s workforce-development SaaS/AI platform. Driving technical delivery, governance, risk management, and customer outcomes.
Responsibilities:
- Lead end-to-end delivery plans, timelines, milestones, and execution for complex implementations
- Convert contracts and statements of work into sequenced plans with dependencies, risks, and owners
- Escalate major scope, timeline, and technical decisions with clear recommendations
- Lead technical design and scoping with customers, including integrations, data flows, SSO/IAM, security, and API contracts
- Design and run governance models including steering committees, working groups, sprint reviews, and executive updates
- Coordinate FutureFit AI Product, Engineering, Data, and Customer Success teams with customer teams and third-party partners
- Manage risks, dependencies, scope, timeline, budget, and formal change control
- Produce and maintain RAID logs, decision logs, integration maps, milestone plans, and status reports
- Build customer confidence and communicate program status transparently
- Develop repeatable professional services delivery playbooks and document implementation patterns
Requirements:
- 5+ years working on complex, cross-functional technology implementations
- At least 3 years in a leadership role with ownership of scope, timeline, and delivery outcomes
- Ability to read API specifications and reason about integration patterns
- Understanding of SSO/IAM and data-pipeline tradeoffs
- Ability to hold substantive conversations with senior engineers
- Rigorous planning, tracking, and communication system
- Experience producing milestone plans, RAID logs, decision logs, and status reports
- Multi-stakeholder experience across customers, internal teams, and third-party partners
- Executive-level stakeholder management up to C-suite or agency leadership
- Strong written and verbal communication
- High agency and comfort with ambiguity
- Direct experience with state or federal government agency implementations, workforce, labor, education, or social services technology deployments is a bonus
- Familiarity with WIOA, RESEA, TAA, or other federal workforce funding programs is a bonus
- Experience managing systems integrators or sub-contractors is a bonus
- Working knowledge of SSO (SAML/OIDC), IAM, REST/GraphQL APIs, ETL/data pipelines, and case management or CRM systems is a bonus
- PMP, PgMP, or equivalent formal program management credential is nice to have, not required
- Experience in an early-stage or scale-up environment is a bonus
- Must be based in the United States
- Must be legally eligible to work in the United States
- Ability to work EST/EDT business hours
- Willingness to travel occasionally
- Willingness to undergo a background check if required
Benefits:
- Primarily remote work
- Occasional travel to customer sites for critical implementation moments
- Travel to annual company offsite
- Reasonable accommodation for disabilities
- Other benefits and privileges of employment
- Equal opportunity and inclusive workplace
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