Technical Writer, Healthcare Products

Posted 2ds ago

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Job Description

Technical Writer creating and managing documentation for healthcare products at Gainwell Technologies. Collaborating with cross-functional teams to ensure accurate, clear documentation for users.

Responsibilities:

  • Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products.
  • Ensure all documentation is clear and concise.
  • Update documentation to reflect new features, enhancements, and changes in the products.
  • Work closely with product managers, developers, and quality assurance teams to gather information and understand documentation requirements.
  • Participate in product development meetings to stay informed about new features and updates.
  • Leverage MadCap Flare to create and manage documentation projects.
  • Ensure consistent use of styles, templates, and formatting across all documentation.
  • Implement and manage version control processes for documentation.
  • Track changes and maintain documentation history for reference and audit purposes.
  • Review and edit documentation for accuracy, completeness, and compliance with company standards.
  • Conduct usability testing to ensure documentation meets the needs.
  • Stay updated with industry trends and best practices in technical writing and healthcare.
  • Propose and implement improvements to documentation processes and tools.

Requirements:

  • Bachelor's degree in management, computer science, information systems, or related field preferred
  • An ability to work independently across multiple projects, and to meet deadlines.
  • An ability to rapidly grasp and apply complex business and technical concepts.
  • Entrepreneurial in your approach and able to work with minimal supervision.
  • Must have a sound understanding of the software development and software test lifecycle.
  • Must have a sound understanding of the Agile methodology.
  • Ability to communicate easily with a diverse group of people.

Benefits:

  • Work life balance
  • Remote working
  • Shift Timings – 2.00 PM to 11.00 PM IST