Technical Editor – Principal
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Job Description
Technical Editor Principal overseeing complex programs supporting the US Courts. Manage the development of cloud-based solutions for federal courts in the US.
Responsibilities:
- Oversee complex programs that drive impactful mission outcomes for customers
- Collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, and reports at a complex level
- Researching and learning the assigned system
- Participates in the writing, design, and development of marketing brochures, advertisements, news releases, feature articles, conference programs and proceedings, public relations announcements, newsletters, and other materials
- Designing, developing, producing, maintaining, and managing client web sites as assigned
- Creating multimedia presentation materials, including slides
- Preparing operation and maintenance manuals and technical publications
- Gathering technical information, preparing written text basic projects, and helping coordinate layout and manual organization
- Researching available development/engineering information such as drawings, design reports, equipment, and test specifications
- Writing, editing, and proofreading materials for reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and software and hardware documentation provided by technical personnel
- Arranging for word processing, duplication, and distribution of material
Requirements:
- 8+ years of related experience
- Advanced experience specifically writing content for online help documentation, instruction materials, and user guides and manuals
- Experience developing and implementing content using responsive design principles and technological practices
- Experience with documentation tools such as: Confluence, SharePoint, RoboHelp, MadCap Flare, Adobe FrameMaker, Lucidchart, Visio, Draw.io, SiteImprove, Axe, Wave
- Bachelor's degree in English, Computer Science, Software Engineering, Engineering, or equivalent
- Experience in and Agile Scrum environment writing technical documentation for the software product, application, and product releases.
- Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- full flex work weeks where possible
- Paid vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year
- 10 paid holidays per year
- Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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