TeleSales Agent, Inbound
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Job Description
TeleSales Agent for inbound insurance sales at Zurich Group, providing customer support and product advice for automotive insurance and supplementary insurance products.
Responsibilities:
- You are the first point of contact for our motor insurance customers in inbound calls and, following a high-quality motor insurance consultation, you sell our award-winning products — dental supplementary insurance, pet health insurance, or supplementary health insurance — by phone through cross-selling.
- You address the needs and wishes of our customers during numerous inbound calls (these are our warm calls/leads) and thus ensure the best possible solution.
- In the medium term, you will receive additional leads or service-to-sales calls to increase sales results.
- You participate in sales incentives to improve product-line results following a marketing campaign.
- You do not perform cold calling or appointment setting; instead, you advise incoming callers according to their requests and with conviction.
- You regularly exchange ideas with your colleagues, grow together professionally, and become even more successful along the way.
Requirements:
- Several years of experience in telephone-based product sales in inbound environments.
- Experienced and sales-driven candidates from all industries with a proven track record of successful customer contacts on the phone.
- You have a special talent for winning customers.
- Ideally, you have knowledge of the insurance sector (motor insurance, supplementary products) and call center experience.
- Enjoy talking on the phone and possess strong closing skills.
- Business-fluent German language skills, both spoken and written.
Benefits:
- Uncapped commission
- Permanent employment contract
- Flexible working time models
- 100% home office
- Onboarding week in Frankfurt from 07/04/2026 - 10/04/2026 (travel and hotel expenses covered by us)
- Three-month training period with experienced trainers
- One-week joint practice week in Frankfurt in May (travel and hotel expenses covered by us)
- Full IT equipment provided by us (laptop, monitor, mouse, keyboard, headset)
- Work from other EU countries for up to 20 days possible
- Exchange with a coach and experts for personal development
- Regular feedback and at least 15 hours of further training
- Alternating between a legendary summer party or a relaxed Christmas celebration
- Varied company canteen with a high employer subsidy, plus free coffee, tea, water, and fruit bowl
- Employee discounts, corporate benefits, Benefits.me and Zurich Insurance company pension plan
- Top e-bike leasing conditions with full coverage (wear and tear, accident, etc.)
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