Travel Consultant – Sabre GDS
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Job Description
Travel Consultant using Sabre GDS for Ascend, a premium business- and first-class travel company. Managing post-booking itineraries, invoicing, payment verification, and client coordination.
Responsibilities:
- Manage confirmed airline reservations and post-booking travel details using information handed over by the Ticketing team
- Create or update trip records, including flight details, passenger information, seat assignments, meal preferences, and Frequent Flyer Numbers
- Review booking and passenger information against confirmed reservations and issued tickets
- Support Sabre GDS, airline reservations, PNR details, itinerary changes, and post-ticketing coordination
- Build client-ready itineraries for international business-class and first-class bookings
- Coordinate airport chauffeur transfers, seat selections, and special meal requests
- Record confirmed travel arrangements and updates in the client management system
- Prepare and review client invoices using FreshBooks
- Verify payment receipt and records, including Stripe, bank wire transfers, PayPal, and cryptocurrency
- Identify and escalate discrepancies between booking, invoice, and payment records
- Send approved itineraries and invoices to clients through Periskope
- Communicate with founders, executives, investors, and premium travelers
- Maintain accurate client-facing travel information and records
- Update booking records in real time and ensure no booking task remains unactioned for more than 30 minutes during the shift
- Coordinate with Ticketing and Client Service teams
- Escalate payment discrepancies, booking mismatches, and complex travel issues to the Team Lead
Requirements:
- Must have 1–2+ years of professional experience in travel operations, airline reservations, airline ticketing, corporate travel, travel consulting, or a similar travel-industry role
- Hands-on professional experience using Sabre GDS
- Experience using Sabre for airline reservations, PNR management, ticketing, rebooking, itinerary management, or post-booking travel support
- Familiarity with airline booking workflows, passenger information, flight itineraries, and reservation records
- Experience creating or managing invoices using FreshBooks, QuickBooks, or a similar billing platform
- Experience verifying or reconciling payments through card payments, bank transfers, or digital payment platforms
- Strong attention to detail when working across multiple travel, CRM, booking, and billing systems
- Strong written English and ability to communicate professionally with clients
- Ability to manage multiple active bookings and tasks without losing track of important details
- Sabre GDS experience is required; candidates without hands-on professional Sabre experience will not be considered
Benefits:
- Compensation reviewed based on performance, with clear milestones tied to progression
- Remote work setup
- Full-time role
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