Traveling Elite Field Service Technician – Controls
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Job Description
Field Service Technician providing technical support for industrial control systems at water and wastewater facilities. Traveling for installation, maintenance, and troubleshooting across the U.S. and Canada.
Responsibilities:
- Troubleshoot, service, and repair industrial control panels and electrical control systems
- Perform wiring, unwiring, component replacement, and field modifications on electrical and controls equipment
- Diagnose and resolve electrical, mechanical, and controls-related issues using sound troubleshooting practices
- Perform preventative maintenance, inspections, and system testing on customer equipment
- Commission equipment and verify proper system operation following installation or repairs
- Support PLC-based control systems by identifying faults and assisting with startup activities
- Maintain accurate service documentation, reports, and parts usage within company systems
- Communicate technical findings and recommendations clearly to customers and internal teams
- Promote and maintain a safe work environment while adhering to all company and customer safety requirements
- Provide technical guidance and mentorship to less experienced technicians as needed
- Build and maintain strong customer relationships through professional service and technical expertise
Requirements:
- High school diploma or equivalent
- 5–7+ years of technical field service experience supporting industrial or commercial electrical and control systems
- Strong experience with wiring, unwiring, troubleshooting, and servicing industrial control panels
- Experience troubleshooting electrical and mechanical systems in an industrial environment
- Basic PLC controls knowledge and troubleshooting experience
- Water and wastewater industry experience preferred but not required
- Strong customer service and communication skills with the ability to work independently at customer sites
- Experience using Microsoft Office and smart devices for reporting and documentation
- Ability to identify and mitigate potential safety concerns
- Ability to obtain required customer clearances (TWIC, DISA, etc.) if needed
- Ability to pass a background check, drug screen, and DOT physical
- Valid driver's license with a clean driving record
Benefits:
- Health, Dental, and Vision insurance available on your 1st day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
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