Vlaamssprekende Customer Service Specialist
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Job Description
Customer Service Specialist handling inbound calls for Belgian customers. Remote role focusing on service and problem-solving in a dynamic environment.
Responsibilities:
- Eerste aanspreekpunt voor Belgische klanten
- Behandelen van inbound oproepen
- Geen koude acquisitie of pushy verkoop, maar pure service, probleemoplossing en klantentevredenheid
- Koel hoofd bewaren tijdens hectische momenten
Requirements:
- Je bent actief als zelfstandig ondernemer (in hoofd- of bijberoep) met een geldig btw-nummer
- Je spreekt perfect, vloeiend Vlaams
- Je hebt aantoonbare ervaring met telefonische klantenservice (inbound)
- Je hebt een rustige, professionele thuiswerkplek met een stabiele en snelle internetverbinding.
- Communicatief ijzersterk en empathisch
Benefits:
- Vaste uren van 08:30 tot 16:30 uur (maandag t/m vrijdag)
- 100% Remote (volledig thuiswerk)
- Marktconform dagtarief
- Gezonde work-life balance
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