Workday Benefits and Learning Techno-Functional Consultant
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Job Description
Workday Benefits and Learning Techno-Functional Consultant supporting configuration, optimization, and integration in a client environment. Involves both functional and technical areas for business process improvements.
Responsibilities:
- Configure and support Workday Benefits and Learning modules based on business and operational requirements
- Review current system setup and recommend enhancements aligned to Workday best practices
- Troubleshoot and resolve functional issues across benefits plans, eligibility rules, enrollment events, learning courses, campaigns, and assignments
- Support configuration updates for benefit plans, life events, open enrollment, learning content structure, learner groups, and business processes
- Assist with technical design, support, and troubleshooting of integrations impacting Benefits and Learning
- Analyze inbound and outbound files, integration touchpoints, and data dependencies tied to vendors, carriers, and third party systems
- Partner with HR, Benefits, Learning, and technical teams to gather requirements and translate them into scalable system solutions
- Support testing efforts including unit testing, integration testing, regression testing, and user acceptance testing
- Investigate production issues and resolve defects related to both configuration and integrations
- Document business requirements, configuration decisions, integration mappings, test scripts, and issue resolutions
- Provide post production support and identify opportunities to improve system stability, automation, and user experience.
Requirements:
- 5+ years of Workday consulting experience with hands-on exposure to both functional and technical work
- Strong experience configuring Workday Benefits and Learning
- Experience supporting, troubleshooting, or developing Workday integrations related to Benefits and Learning
- Understanding of Workday best practices across benefits administration, enrollment processes, and learning management
- Ability to analyze business requirements and translate them into functional and technical solutions
- Experience with testing, defect resolution, and production support
- Strong communication skills with the ability to work across business and technical teams
- Comfortable working independently in a client facing environment.
Benefits:
- Workday certifications in Benefits, Learning, or Integrations preferred
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