579 Remote Support Engineer Jobs

Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!

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ClickUp logo
2hr

Director, Technical Support

Director of Technical Support at ClickUp, leading AI-driven customer support initiatives and global teams for enhanced user experience. Demonstrating deep technical expertise and strategic leadership in SaaS environment.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$180,000 - $215,000 per year
Lead
๐Ÿ“ž Support Engineer
PreVeil logo
9hr

Senior Technical Support Engineer

Senior Technical Support Engineer at PreVeil, helping defense industrial base clients with cybersecurity deployments. Leading onboarding, technical support, and collaboration across teams.

Mollica IT logo
13hr

Support Analyst โ€“ Senior, Veeva Systems

Support Analyst ensuring compliance in regulated Life Sciences and Healthcare environments. Involves problem-solving in corporate Windows settings and collaboration with global teams.

ServiceNow
Cayuse Holdings logo
17hr

CAPPS Application Support Analyst

Senior-level consultative and technical support role for CAPPS applications with Cayuse. Requires extensive Texas public sector experience and ERP solutions knowledge.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$108,160 - $153,920 per year
Senior
Lead
๐Ÿ“ž Support Engineer
ERPITSMOracleSDLCSQL
Cayuse Holdings logo
18hr

CAPPS Functional Technical Analyst

CAPPS Functional Technical Analyst providing technical assistance and consultative services for CAPPS program. Focused on HR/Payroll and related CAPPS modules with minimal supervision.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$108,160 - $153,920 per year
Senior
Lead
๐Ÿ“ž Support Engineer
ERPITSMOracleSDLCSQL
Cayuse Holdings logo
18hr

Financial Functional Technical Analyst

Analyzing financial processes and providing technical support for CAPPS financials. Collaborating with service desk and ensuring compliance with standards and requirements.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$108,160 - $153,920 per year
Senior
Lead
๐Ÿ“ž Support Engineer
ERPITSMOracleSDLCSQL
TELUS logo
19hr

IT Service Desk Support Analyst โ€“ Level 1

IT Service Desk Support Analyst providing 1st Level Support to IT systems and integration solutions. Working with clients to resolve issues, manage tickets, and support new applications.

LinuxMySQLSMTPUnix
Hewlett Packard Enterprise logo
23hr

Senior Telecom Support Engineer

Senior Telecom Support Engineer at Hewlett Packard Enterprise providing advanced technical support for telecom and networking solutions. Analyzing issues and delivering effective solutions while ensuring customer satisfaction.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$111,000 - $211,000 per year
Senior
๐Ÿ“ž Support Engineer
Linux
Mirantis logo
1d

Technical Support Engineer โ€“ Openstack, Kubernetes

Technical Support Engineer maintaining customer environments and supporting Mirantis OpenStack/Kubernetes infrastructure. Troubleshooting system-level issues with hands-on Linux administration experience.

CloudKubernetesLinuxOpenStackPythonVMware
Pure Storage logo
1d

Designated Support Engineer

Designated Support Engineer providing white-glove support for Kubernetes deployments. Serving as a technical champion for Everpureโ€™s strategic accounts to maximize reliability and performance.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$107,000 - $230,000 per year
Mid Level
Senior
๐Ÿ“ž Support Engineer
AWSAzureCloudGoogle Cloud PlatformKubernetesLinuxOpenShift
Oregon Health & Science University Foundation logo
1d

Computer User Support Analyst, Level 2

Computer User Support Analyst providing IT support for OHSU's staff and partners. Responsible for triaging support requests and maintaining customer relations.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$33 - $45 per hour
Junior
Mid Level
๐Ÿ“ž Support Engineer
AndroidiOSMacOSTCP/IP
Fortive logo
2d

Technical Support Engineer

Technical Support Engineer troubleshooting tier II support tickets for Censis products. Collaborating with various teams during pre-implementation and providing technical advisement on customer inquiries.

Binance.US logo
2d

IT Support Analyst

IT Support Analyst providing responsive support for employees across Binance.US. Focus on macOS environments, Google Workspace, and technical troubleshooting in a fully remote setup.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$100,000 - $110,000 per year
Junior
Mid Level
๐Ÿ“ž Support Engineer
iOSMacOS
Genesys logo
2d

Enterprise Support Engineer, IT Billing Services

Technical support engineer ensuring billing services platform stability and integration at Genesys. Collaborating cross-functionally to resolve issues in complex, integrated billing ecosystem.

๐Ÿ‡จ๐Ÿ‡ฆ Canada
Full-time
CA$71,600 - CA$94,000 per year
Junior
Mid Level
๐Ÿ“ž Support Engineer
AWS
SONDA logo
2d

Support Technician

Support Technician role at SONDA focusing on user support and IT maintenance. Engage in clear communication and problem-solving for end-user issues.

Acronis logo
2d

Cyber Expert Support Engineer

Corporate Cloud Expert Engineer resolving complex technical incidents for Acronis products. Collaborating with customers and internal teams to ensure robust cybersecurity practices and enhance customer experience.

Cyber SecurityLinuxUnix
BRM S.A.S logo
3d

Support Engineer, Inglรฉs C1

Support Engineer optimizing Contact Center infrastructure and collaborating with global teams. Responsible for implementation and maintenance of critical systems.

๐Ÿ‡จ๐Ÿ‡ด Colombia
Full-time
COPย 8,000,000 per month
Mid Level
Senior
๐Ÿ“ž Support Engineer
Daikin Applied Americas logo
3d

HVAC Technical Support Analyst II

HVAC Technical Support Analyst providing technical advice to sales reps and customers about HVAC equipment. Manages casework and promotes resources in a fast-paced environment.

๐Ÿ‡บ๐Ÿ‡ธ United States
Full-time
$73,300 - $120,700 per year
Mid Level
Senior
๐Ÿ“ž Support Engineer
VALCE Talent Solutions logo
3d

Application Support Analyst โ€“ EDI, FTP, Customs/ABI

Application Support Analyst providing support for EDI, FTP, and customs processes for Southern Border operations. Seeking a bilingual professional for customer coordination in Mexico.

ServiceNow
Hood Container Corporation logo
3d

Help Desk Support Engineer

Help Desk Support Engineer providing technical support for customers and systems in a remote capacity. Enhance operational excellence while ensuring minimal production downtime in a manufacturing environment.

Remote support engineer salary expectations & hiring insights

Looking to build your career in support engineer?

According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.

These roles span across startups (2โ€“10 employees) to established firms (51โ€“200 employees).

The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.

Salary breakdown by experience

Experience levelAverage salary
Junior$60,764
Mid-level$76,174
Senior$87,166
Lead$174,580

Skills hiring teams expect

Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.

SQL9.3%

9.3%

Cloud9.1%

9.1%

Linux6.5%

6.5%

Python5.7%

5.7%

AWS5.1%

5.1%

Companies leading remote hiring

Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.

Top regions hiring remotely

๐Ÿ‡บ๐Ÿ‡ธ United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. ๐Ÿ‡ง๐Ÿ‡ท Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.

๐Ÿ‡บ๐Ÿ‡ธ United States71.3% of listings

77 listings

๐Ÿ‡ง๐Ÿ‡ท Brazil9.3% of listings

10 listings

๐Ÿ‡ต๐Ÿ‡ญ Philippines8.3% of listings

9 listings

๐Ÿ‡ช๐Ÿ‡ธ Spain5.6% of listings

6 listings

๐Ÿ‡ฎ๐Ÿ‡ณ India5.6% of listings

6 listings

Education trends

Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.

Bachelor Degree66.7%

66.7% of postings

Associate Degree14.2%

14.1% of postings

High School13.4%

13.4% of postings

Postgraduate Degree0.7%

0.7% of postings

Professional Certificate5.0%

5.0% of postings

Ask our talent partners

FAQs about Support Engineer

Quick answers we share most often with job seekers exploring support engineer paths.

Question 1What skills do you need to get a remote Support Engineer job?

You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.

Question 2What qualifications do you need to get a remote Support Engineer job?

A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.

Question 3What are the responsibilities of someone who does a remote Support Engineer job?

A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.

Question 4What are the benefits of a remote Support Engineer job?

This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.

Question 5What does a typical day look like for a remote Support Engineer?

A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.

Question 6What tools do remote Support Engineer teams commonly use?

Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.

Question 7How can you grow your career as a remote Support Engineer professional?

You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.

Question 8Why is Support Engineer important in remote-first companies?

Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.

Data refreshed November 2025. Figures are aggregated across verified listings.