464 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Support AI Analyst
Support AI Analyst managing AI support tools and automation initiatives at financial services firm. Enhancing customer experience through AI and operational efficiency improvements.
Technical Support Specialist
Technical Support Specialist providing software application support for PatientNow customers via phone, email, and ticketing systems. Aiding clients in maximizing efficiency and satisfaction across PatientNow's platforms.
Analyst, Service Desk Support
Service Desk Analyst providing level one support to Sysco associates via phone, email, and chat. Resolving incidents and ensuring timely customer support to maintain high service quality.
Technical Support Engineer II
Technical Support Engineer at Infios supporting enterprise applications in logistics environments. Responsible for end-to-end diagnosis, troubleshooting, and mentorship in a collaborative setting.
Senior Technical Support Engineer – Sovereign Cloud
Senior Technical Support Engineer resolving complex technical issues and driving customer success at Sumo Logic. Requires strong troubleshooting skills and experience with cloud environments.
Technical Support Analyst
Technical Support Analyst managing the life cycle of IT hardware and providing Tier 2 support for issues. Collaborating with multiple teams to ensure accurate hardware management and record-keeping.
Support Engineer
Support Engineer managing customer issues for SaaS platform at Converge. Collaborating with teams to ensure SLA adherence and process improvement.
Level 3 – Network Technical Support Engineer
Level 3 (L3) Network Technical Support Engineer specializing in network infrastructure and hospitality networks. Advanced troubleshooting, vendor coordination, and configuration in diverse environments.
BPaaS Support Analyst
BPaaS Support Analyst delivering Workday and OSV Service Center support. Managing user accounts and troubleshooting in a fast-paced collaborative environment.
Analista de Suporte Técnico N1 – Pleno
Technical Support Analyst for Umbler, assisting clients with technical issues and maintaining service quality. Responsible for troubleshooting and managing client support tickets remotely.
Support Engineer
Support Engineer resolving complex enterprise customer technical issues using AI-powered solutions. Collaborating with Product and Engineering teams to enhance customer experience and product performance.
Customer Care, Technical Support
Technical support role at Encoura assisting customers with online learning products and technical issues. Providing troubleshooting and empathetic service while managing support tickets.
Senior Support Engineer – MSP
Senior Support Engineer providing technical excellence and advocating for customer satisfaction at My IT Crew, a leading MSP since 2016. Join us in shaping our culture of collaboration and excellence.
Analista de Suporte e Atendimento – JR
Support Analyst providing customer assistance in the telecommunications sector focusing on fiber optic networks. Managing inquiries and resolving customer issues through various platforms.
Tier 1 Technical Support Representative
Tier 1 Technical Support Representative providing inbound customer support through phone, email, and chat. Focused on improving customer satisfaction and resolving technical inquiries remotely.
Tier 1 Technical Support Representative
Technical Support Representative providing inbound telephone and e-mail support for customers. Assisting with hardware and software inquiries in a remote environment.
Information Governance – Litigation Support Analyst, Senior
Information Governance & Litigation Support Analyst managing legal hold and information governance capabilities. Collaborating across departments to ensure compliance and support information management.
Client Technical Analyst
Client Technical Analyst supporting Experian's API platform. Diagnose software issues, develop SQL queries, and document support processes for client resolutions.
Customer Support Analyst
Customer Support Analyst resolving client issues with Binary Stream's software. Collaborating with teams to enhance customer satisfaction in financial ERP space.
Residential Pro Technical Support Representative
Technical Support Representative handling support inquiries for channel partners in security solutions. Resolving issues related to electronic locks and access control systems.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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6 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.