433 Remote Support Engineer Jobs
Explore top remote support engineer jobs and find flexible roles such as it support on Kickstart Remote. Work from anywhere and advance your career today!
Business Support Analyst – Talent, Performance & Learning
Business Support Analyst focusing on Talent Management and Learning solutions. Part of the Global HRIS team optimizing Workday Learning and managing talent analytics dashboards.
Technical Support Engineer II – Scores Software Team
Technical Support Engineer working on AWS Cloud environments, troubleshooting analytics software for global clients. Join FICO to enhance decision-making through analytics.
Presales Support Engineer
Presales Support Engineer creating demos and helping clients with their LMS needs. Collaborating with Sales Executives to ensure exceptional client journeys in a remote-first environment.
Support Engineer
Support Engineer at Default providing high-quality technical support across email and Slack. Investigating and troubleshooting issues, collaborating with Engineering and Product teams.
Technical Support Specialist
Technical Support Specialist at Ship.Cars providing support via phone, email, and chat for a logistics platform. Troubleshooting and assisting business clients with technical issues.
Customer Support Engineer – Semiconductor Equipment
Customer Support Engineer participating in customer support and engineering teams. Troubleshooting and commissioning semiconductor equipment installations at customer sites in Singapore.
Junior L1 Genesys Support Engineer – EST Shift
Junior L1 Genesys Support Engineer managing callflows updates and troubleshooting issues for Genesys Cloud projects, working in EST time zone while being fully remote.
Customer Technical Support Specialist – 2nd Shift
Customer Technical Support Specialist for Beckman Coulter Diagnostics providing technical support remotely. Responsible for resolving hardware, software, assay, and training issues for laboratory diagnostics.
Benefit Design and System Support Analyst
Benefit Design and System Support Analyst at Liviniti offering claim processing system knowledge and problem resolution support. Involves managing tickets, correcting errors, and facilitating designs for new clients.
Technical Support Engineer, 1st Line/2nd Line
Technical Support Engineer providing 1st and 2nd line support. Focused on resolving connectivity issues for clients from South Africa.
Systems Support Engineer
Systems Support Engineer overseeing support for cloud and on-premises applications at Akamai. Collaborating with stakeholders and troubleshooting issues to deliver effective resolutions.
Director of Support Engineering
Director of Support Engineering at Ashby managing technical issues and improving product supportability. Leading strategic initiatives to drive system-level improvements in Support Engineering function.
Analista de Suporte Jr – Eng. Civil
Supporting customer inquiries via chat and ticket in a SaaS company focusing on the construction industry. Analyzing doubts and maintaining technical documentation for AI-powered products.
Support Engineer
Remote Support Engineer diagnosing technical issues for HP customers and maintaining customer relations. Implementing technical solutions and collaborating with various departments.
Technical Support Manager
Remote Technical Support Manager overseeing Tier 1 support engineers and guiding process improvements for HP. Collaborating with cross-functional teams and managing project parameters for a diverse range of technical processes.
Support Engineer
Support Engineer providing technical assistance for StorMagic's edge solutions. Responsible for resolving customer technical issues and ensuring excellent user experience in a remote capacity.
Technical Support Engineer
Technical Support Engineer leading teams of support engineers and handling high-severity cases. Collaborating with engineering teams to improve customer satisfaction and operational excellence.
Support Engineer
Remote Support Engineer at HP providing technical troubleshooting and support for external and internal customers. Responsible for resolving issues and integrating technical knowledge to assist users.
Technical Support Manager
Manage a remote team of Tier 1 Support Engineers and Technical Experts for Indigo. Oversee team activities, compliance, and provide services across various business systems and applications.
Technical Support Analyst
Technical Support Analyst delivering accurate solutions and maintaining documentation for user inquiries. Helping users succeed through technical support and effective communication.
Remote support engineer salary expectations & hiring insights
Looking to build your career in support engineer?
According to our job data analysis, the average remote support engineer salary is $79,336 per year, based on insights from over 662 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote support engineers continues to grow rapidly, with top companies like Intuitive and Rimini Street offering roles such as IT Support.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $60,764 |
| Mid-level | $76,174 |
| Senior | $87,166 |
| Lead | $174,580 |
Skills hiring teams expect
Hiring managers consistently highlight SQL (9.3%) as the must-have skill for remote support engineer roles. Cloud (9.1%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
9.3%
9.1%
6.5%
5.7%
5.1%
Companies leading remote hiring
Organizations such as Intuitive (14), Rimini Street (8), Zero Networks (7), Docusign (7), and CI&T (6) have published the most openings lately, offering a snapshot of the employers investing in distributed support engineer talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed support engineers openings, capturing 71.3% of the listings we track. 🇧🇷 Brazil adds another 9.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
77 listings
10 listings
9 listings
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Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 66.7% of verified postings. Associate Degree requirements show up in 14.2% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
66.7% of postings
14.1% of postings
13.4% of postings
0.7% of postings
5.0% of postings
Ask our talent partners
FAQs about Support Engineer
Quick answers we share most often with job seekers exploring support engineer paths.
Question 1What skills do you need to get a remote Support Engineer job?
You need strong technical skills like SQL, Linux, and Python for troubleshooting. Cloud platform experience, especially with AWS, is also highly valuable for supporting modern applications.
Question 2What qualifications do you need to get a remote Support Engineer job?
A bachelor's degree in computer science or a related field is a common requirement. Practical experience with cloud services and strong problem-solving abilities are often just as important.
Question 3What are the responsibilities of someone who does a remote Support Engineer job?
A remote Support Engineer diagnoses and resolves technical issues for customers using various tools. They also create documentation for common problems and collaborate with engineering teams on complex bugs.
Question 4What are the benefits of a remote Support Engineer job?
This role offers great flexibility and the chance to work from any location. You also gain broad exposure to different technologies and customer environments.
Question 5What does a typical day look like for a remote Support Engineer?
A typical day involves managing a ticket queue, troubleshooting customer issues via chat or video calls, and documenting solutions. You might also join team meetings to discuss ongoing cases and new product features.
Question 6What tools do remote Support Engineer teams commonly use?
Teams commonly use ticketing systems like Zendesk or Jira Service Management for case tracking. They also rely on communication platforms like Slack and remote access tools for troubleshooting.
Question 7How can you grow your career as a remote Support Engineer professional?
You can grow by specializing in high-demand areas like cloud infrastructure or security. Pursuing advanced certifications and developing scripting skills with Python can also open doors to senior or developer roles.
Question 8Why is Support Engineer important in remote-first companies?
Support Engineers are the primary technical contact for customers, directly influencing product satisfaction. Their remote work expertise helps build and maintain strong customer relationships without a physical office.