Accounts Receivable Specialist
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Job Description
Accounts Receivable Specialist managing day-to-day Accounts Receivable processes at ISC2. Collaborating with Sales and Finance teams to ensure efficiency in order and payment processing.
Responsibilities:
- Responsible for day to day accounts receivable processing functions within the company including the efficient processing of orders, payments and delivery
- Work closely with the Sales Department to ensure smooth workflows with a strong emphasis on system functionality between the departments
- Mastery of the current sales and invoicing platforms allowing for continued development of best practices
- Liaise directly with the Sales and Sales Operations teams to work through daily procedure and workflow questions
- Work with Finance team members performing hands on AR duties such as invoice creation, account set up, processing and application of credit card payments
- Responsible for completion of vendor documentation and oversight of potential customer document management
- Knowledge of daily electronic deposits and receipts posting
- Updating of process and procedure manuals for basic Accounts Receivable functions
- Daily Management of the Accounts Receivable in-box and case system for processing payment inquiries
- Professional customer service answering multiple questions via phone, email, case system and Webex
Requirements:
- Proficient in Microsoft Office (Word and Outlook)
- Strong Microsoft Excel skills
- Salesforce experience preferred
- Customer Service experience preferred
- 2 years minimum AR experience required; will consider current ISC2 employees with a minimum of 3 years of Salesforce experience in a relevant department, in lieu of AR experience
Benefits:
- Professional development opportunities
- Commitment to diversity and inclusion
- Remote work flexibility
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