Accounts Receivable Specialist
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Job Description
Accounts Receivable Specialist managing client accounts and invoice payments for BakerHostetler, a national law firm. Resolving discrepancies and coordinating collections across firm teams.
Responsibilities:
- Manage client accounts and ensure timely payment of invoices
- Communicate with clients regarding outstanding invoices and resolve payment discrepancies
- Review aging reports and provide regular updates to management
- Collaborate with attorneys, office administrators, and the billing team to resolve issues
- Submit applicable write-offs with approval through the workflow portal
- Maintain accurate and detailed notes on all client communications
- Work with and escalate issues to management and the collection committee
- Perform other duties as requested and assigned
- Report to the Accounts Receivable Supervisor
Requirements:
- Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor’s degree preferred
- Minimum of three years of accounts receivable or collections experience required
- Experience in a large law firm or comparable professional services environment
- Strong client service approach and team orientation
- Ability to speak effectively and respond to common inquiries or complaints from clients and internal professional and support staff
- Interpersonal communication skills to maintain effective relationships with partners, attorneys, clients, and staff
- High degree of responsiveness, diplomacy, and professionalism
- Demonstrated proficiency in Microsoft Office Suite, including Word and Outlook
- Strong working knowledge of Excel
- Knowledge of ARCS or other collections software desirable
- Familiarity with Elite or comparable law firm financial systems highly desirable
- Experience with e-Billing platforms such as Legal Tracker, CounselLink, or T360 preferred
- Proven aptitude to learn new software applications
- General knowledge of accounting principles and internal control concepts
- Ability to perform arithmetic using whole numbers, common fractions, and decimals
- Ability to apply fractions, percentages, ratios, probability, statistical inference, and proportions to practical situations
- Demonstrated ability to multitask and be detail-oriented with strong follow-up methods
- Excellent organizational and planning skills, with ability to prioritize multiple tasks and projects to meet deadlines
- Ability to exercise discretion with confidential and sensitive information
Benefits:
- Competitive salaries and a performance bonus program
- Group health, dental, and vision insurance
- Multiple plan options and various benefit levels
- Same-sex domestic partner coverage
- Pre-tax premiums
- Coverage beginning on the date of hire
- Group term life and accidental death and dismemberment insurance
- Voluntary supplemental group universal life insurance
- Voluntary accident insurance for employees and their families
- Long-term care insurance
- Short-term disability benefits
- Long-term disability benefits
- Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities
- Retirement program, including a voluntary 401(k) plan
- Remote work arrangement
- Collegial and respectful work environment
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