After Hours On-Call Advocate
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Job Description
Part-time Hope's Voice Advocate providing overnight crisis response and victim assistance. Dispatching to survivors and coordinating case management across Indiana community partners.
Responsibilities:
- Provide overnight and weekend on-call coverage for the Hope's Voice Hotline
- Respond by dispatch within required response times to hospitals, law enforcement agencies, community locations, and legal settings
- Provide crisis intervention to survivors of intimate partner violence and sexual assault
- Conduct danger and lethality assessments and develop and document individualized safety plans
- Help survivors understand their rights and remedies, obtain emergency protective orders, and access Victim Assistance
- Document after-hours contacts and transition survivors to daytime advocacy staff
- Provide case management, needs assessment, goal planning, and follow-up
- Coordinate referrals for housing, healthcare, childcare, education, employment, financial services, and other assistance
- Develop and maintain working relationships with law enforcement, prosecutors, healthcare providers, courts, financial services, and social service agencies
- Represent Hope's Voice and CFS, Corp. in community interactions and promote available services
- Participate in outreach activities and community events
- Maintain case notes, data collection, incident reports, and statistical reporting required by funders and regulators
- Complete required data entry
- Maintain strict confidentiality
- Stay current on trauma-informed care, IPV and sexual assault dynamics, and evidence-based prevention strategies
Requirements:
- Applicant must be located in Knox or Daviess County, Indiana
- Must be available for overnight and weekend on-call shifts
- Must respond to dispatches within 15 minutes
- Must maintain reliable phone access
- Valid Indiana driver's license required
- Reliable transportation required
- Current auto insurance required
- Must pass all pre-employment screening requirements of CFS, Corp. and applicable state regulations
- No felony convictions or pending felony or misdemeanor charges that would pose risk to survivors or compromise the integrity of Hope's Voice services
- Maintain required certifications
- Attend mandatory training, staff meetings, and professional development as assigned
- Adhere to VAWA, HIPAA, 42 CFR Part 2 (where applicable), Joint Commission standards, and CFS, Corp. policies and procedures
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