After-Sales Consultant – Automotive Parts Division
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Consultant for post-sales at Randoncorp managing customer issues and conducting technical training on products for target audiences.
Responsibilities:
- Manage customer complaints, verifying whether the complaint arises from improper application or manufacturing defects;
- Be responsible for processing warranty requests in accordance with company policies and guidelines;
- Prepare the Technical Report for warranties requested by Distributors and/or Customers, as well as evaluate and negotiate the amounts charged in warranty claims;
- Manage the intake and dispatch flow of warranty parts, performing follow-up to ensure delivery of warranty parts;
- Conduct technical trainings and presentations on company products for defined target audiences of interest to the company, in order to promote products/brands, technical updates, etc.;
- Provide technical guidance to the team on technical activities and projects related to their scope of work, involving related areas and contributing technical solutions;
- Develop technical documentation (product implementation and maintenance manuals);
- Prepare and consolidate information, reports, KPIs and presentations on the warranty process to support decision-making.
Requirements:
- Bachelor's degree in Business Administration or related fields;
- Training or knowledge in negotiation;
- Knowledge of quality tools.
Similar Jobs
Senior Manager, Sales Compensation
Senior Manager overseeing design and administration of global sales commission plans. Leading Sales Compensation Analysts and ensuring alignment with business strategy and values.
After-Sales Consultant – Automotive Parts Vertical
Post-sales consultant in automotive parts at Randoncorp, managing customer claims, warranty requests, and technical training.
Technical Sales Support Project Engineer
Senior Technical Project Engineer supporting HVAC sales for Data Center and Industrial markets across North America. Involves project management and engineering support with a focus on technical sales solutions.
VP, Enterprise Sales, Payments
Vice President of Payments leading enterprise sales efforts within the payments industry. Responsible for strategy development and managing enterprise client relationships at zerohash.
Director, Enterprise Sales, Payments
Director of Enterprise Sales driving revenue growth for zerohash, an infrastructure platform for crypto and stablecoin. Seeking innovative sales leader to tackle high-growth opportunities.
Channel Director – Sales
Channel Director of Sales at PatientFi, driving the national sales strategy in the high-ticket dental market. Collaborating with healthcare providers to enhance patient financing solutions.
Head of Sales
Head of Sales leading the revenue organization at ConCntric, an AI-powered preconstruction platform. Designing and implementing go-to-market strategies and building a high-performing sales team.
Sales Manager – Außendienst, Region Ost
Sales Manager at BACHMANN responsible for managing regional client relationships and fostering partnerships. Engaging with customers mainly in the distribution and electrical industry while developing sales strategies.
VP, Sales
VP of Sales driving revenue growth and leading a high-performing team in healthcare SaaS. Focusing on strategic direction, pipeline management, and team development.
Regional Sales Manager – Central Territory
Regional Sales Manager leading growth in the Central US for a global Pro AV leader. Focusing on channel partnerships and direct end-user engagement in the audio-visual industry.
RCM Sales Specialist
RCM Sales Specialist driving revenue growth for HST Pathways through sales cycles and consultative support. Collaborate with teams to improve revenue cycle management services and client outcomes.
Consultor(a)/Analista Salesforce, Field Service Cloud
Consultant/Analyst Salesforce specializing in Field Service Cloud solutions for complex corporate environments. Focused on implementation, support, and improvement of Salesforce services.
Director, Sales EP Cube, DACH & NL
Director, Sales responsible for driving B2B sales in the solar and energy storage market. Leading sales efforts in the DACH & NL regions with a focus on customer success and team collaboration.
Director, Brand & Agency Sales
Director responsible for spearheading revenue growth within CivicScience's Chicago market. Engaging agencies and advertisers through unique advertising and data solutions.
Outbound Sales Specialist
Marketing and Outbound Sales Specialist driving digital lead conversions for Point32Health. Responsible for customer relationships and managing outreach initiatives in a remote role.
Treasury Management Sales Officer
Treasury Management Sales Officer executing sales strategy and developing client relationships. Responsible for managing specialty sales portfolio and achieving business development goals at Raymond James.
Regional Sales Manager
Regional Sales Manager at Varicent enhancing sales strategies and driving revenue growth through their SaaS solutions.
Regional Sales Manager
Regional Sales Manager focused on HVAC sales, developing new business opportunities and managing key accounts. Collaboration with distribution teams for sales growth and customer engagement.
Sales Specialist
Sales Specialist developing and growing the Food & C&I market in Mexico by identifying new business opportunities. Managing the full sales cycle and collaborating with cross-functional teams.
Mortgage Sales Assistant
Providing superior customer service and portfolio management in lending services while collaborating with specialists and relationship managers.