Appeals Specialist
Posted 2hrs ago
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Job Description
MedReview Appeals Specialist resolving facility payment, reimbursement, and administrative appeals. Reviewing cases, determining policy-based decisions, and coordinating clinical escalations for healthcare payment integrity.
Responsibilities:
- Triage administrative appeals to validate appropriateness for review and determine workflow
- Route appeals appropriately when new information warrants clinical review
- Process non-clinical facility appeals involving payment disputes, reimbursement amounts, contract interpretation, and processing errors
- Analyze payment history and contracts in client applications
- Process clinical appeals when no new clinical information is submitted
- Determine appeal decisions according to client and/or organizational policies
- Provide clear, thorough, and accurate appeal responses
- Coordinate and communicate with Clinical Review teams when new clinical information is received or escalation is required
- Communicate with stakeholders regarding emergent matters or trends
Requirements:
- Associate degree (healthcare field preferred) or an equivalent combination of education and relevant work experience
- 1 year of experience working in healthcare claims, appeals, billing, or revenue cycle
- Experience handling administrative review of clinical appeals
- Strong professional judgment and escalation awareness
- Ability to analyze case details and make timely, sound decisions
- Ability to quickly learn and navigate new systems and platforms
- Basic understanding of claims adjudication processes and terminology
- Excellent written and verbal communication skills
- Ability to manage tasks and prioritize work effectively
- High attention to detail and document accuracy
- Proficiency in MS Office applications, including Outlook, Excel, and Word
- Ability to multitask, manage a high-volume caseload, and meet strict time-sensitive deadlines
- Ability to work independently
- Patience and ability to remain calm under pressure amid frequent interruptions
- High-speed internet (100 Mbps per person recommended) with secured WIFI
- Dedicated workspace with minimal interruptions to protect PHI and HIPAA information
- Ability to sit and use a computer keyboard for extended periods
Benefits:
- Remote work
- High-speed internet requirement with secured WIFI
- Dedicated workspace with minimal interruptions to protect PHI and HIPAA information













