Care Team Member
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Job Description
Care Team Member providing Christian pastoral support and ministry services to employees and families in Alberta. Visiting worksites, care facilities, residences, and other community locations.
Responsibilities:
- Serve as frontline staff fulfilling MCC's mission and Christian ministry by serving company employees and their immediate families
- Serve as a messenger and conveyor of faith, mission, and purpose
- Visit company worksites, usually weekly, to interact with employees and build relationships of trust and friendship
- Visit employees or immediate family members in hospitals, nursing homes, funeral homes, family residences, or other sites
- Provide confidential pastoral discussions for employees and family members on personal, family, health, grief, parenting, and financial issues
- Provide referrals and coordinate specialized assistance for employees and immediate family members
- Assist in planning, conducting, or attending funerals and provide follow-up grief support
- Make jail visits to employees and immediate family members when needed
- Serve death and serious-injury notifications to families and employees and encourage those impacted by tragedies
- Provide post-termination care for laid-off or terminated employees
- Facilitate spiritual enrichment activities when appropriate, without leading them
- Provide literature and other resources for employees' life issues
- Represent companies to clients/customers when ministry services are appropriate
- Participate in new employee orientation to explain the Employee Care Service and Care Team Member role
- Perform other duties and services requested by company executive leadership within the Letter of Agreement
Requirements:
- Ability to work as a member of an interdisciplinary group and in an interfaith setting
- Ability to accept different lifestyles, cultures, beliefs, and values
- Effective listening and interaction skills with clients, employees, and their families
- Skills to deliver community presentations
- Ability to deal effectively with family members and staff under stressful circumstances
- High regard for the dignity and worth of clients, employees, and their families
- Ability to cope with stressful situations and document accurately according to standards
- Spiritual maturity and commitment to a Christian lifestyle and to MCC's Ministry values
- Fundamental understanding of the Holy Bible and its proper application
- Attests to a saving faith in Jesus Christ and actively participates in a biblically based church
- Professional interaction skills with diplomacy, patience, and courtesy with diverse groups
- Ability to establish and maintain effective and cooperative working relationships
- Exceptional customer service skills
- Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
- Excellent oral and written communication skills
- Ability to maintain emotional stability when coping with human suffering, emergencies, and other stresses
- Skill in analyzing information to define and follow up on problems or objectives
- Ability to identify solutions and solve problems
- Skill in interpreting policies and procedures related to the position and keeping others informed
- Computer proficiency using Google Suites, Microsoft Office, internet, email messaging, and web-based software applications
- Ability to understand and learn new technology programs
- Must have active provincial license and auto insurance
- Must pass a pre-employment background check and reference check
Benefits:
- Part Time - 1 hour/week - this is a back up role
- Assigned hours are generally consistent from week to week, though there are no guaranteed minimal hours
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