Application Administrator I
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Job Description
Application Administrator managing and maintaining on-premise applications at the University of Rochester. Providing technical support and participating in system upgrades for various applications.
Responsibilities:
- The Application Administrator builds, maintains, monitors and audits on-premise application installations.
- Ensuring security standards are applied, troubleshooting, implementing new solutions, and participating in projects to upgrade components or whole systems.
- Provides technical support for non-production and production environments, including troubleshooting and remediation of technical issues.
- Researches and answers technical application, database, server, and security configuration questions and provide on-call support after hours as defined by the application support requirements.
- Monitors non-production and production environments and works in conjunction with database administrators, security, and systems administrators to provide performance tuning on application, database, server, and security settings and features.
- Applies patches and delivers minor and major application upgrades.
- Participates in regular team retrospective events with a continuous improvement mindset.
- Updates application administration documentation and procedures for maintaining applications, databases, servers, and security.
Requirements:
- High School diploma and 1 year of related experience required
- Bachelor's degree in a related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred
- Experience in higher education or healthcare field preferred
- Experience with interface, networking, design, and relational database technologies preferred
- Experience supporting Cloud and on-premises applications preferred
- Experience with multi-tier applications employing application and web servers preferred
- Experience with project management from planning through implementation preferred
- Excellent verbal and written communications skills required
- Proficiency in Microsoft Office products, including Outlook, Excel, PowerPoint preferred
- Ability to work both independently and as part of a team required
- Ability to learn new technologies quickly and help team members embrace technology change preferred
- Proven track record executing multiple work streams and producing consistent results preferred
- Strong understanding of system/application administration activities preferred
- Oracle, MySQL, MS SQL or related database experience preferred
- Solid understanding of Web Server, App Server and Database interactivities preferred
- Solid understanding of application infrastructure and architecture preferred
- Epic Cogito Fundamentals preferred
- Epic Security preferred
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work arrangements
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