Application Support Engineer

Posted 1ds ago

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Job Description

Application Support Engineer ensuring continuous operation of U.S. FinTech's mortgage platform. Troubleshooting application issues and collaborating with operations team on system maintenance.

Responsibilities:

  • Provide L2/L3 technical support for production applications.
  • Monitor system health, respond to alerts, diagnose incidents and drive timely resolution.
  • Perform regular health checks and proactive monitoring of CSP applications.
  • Participate in a rotating on-call schedule to provide after-hour support for critical application issues.

Requirements:

  • Bachelor’s degree in Computer Science, MIS or related technical field required.
  • Minimum 3 years of experience in an application support or similar technical role.
  • 2+ years of experience supporting applications built on Java (Tomcat, JBoss) or .Net Stack.
  • 2+ years of SQL experience with an emphasis on building queries, joining tables and running/creating stored procedures.
  • Working experience on Cloud Infrastructure, such as AWS.

Benefits:

  • healthcare coverage
  • 401k match
  • PTO
  • performance bonus
  • a broad range of other benefits