Assistente de Suporte N1, Financeiro
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Job Description
Customer Support Assistant for HostGator assisting clients using chat and email for support. Focusing on customer inquiries and technical assistance remotely from Brazil.
Responsibilities:
- Atender aos clientes que utilizam produtos e serviços da HostGator através de Chat ou E-mail (tickets) para prestar suporte às dúvidas e apoiar situações enfrentadas por eles
Requirements:
- Experiência com atendimento ao cliente (via Chat é um super diferencial)
- Empatia como valor pessoal e gosto de atuar com atendimento ao cliente
- Comunicação (oral e escrita) bem estruturada
- Interesse por estudar mais sobre a área da tecnologia
- Consegue fazer diversas ações ao mesmo tempo e lida bem com pressão
- Vontade de aprender
- Organizado e focado em execução
Benefits:
- Vale-Refeição ou Vale-Alimentação no valor de R$44,55 por dia trabalhado
- Vale Transporte que é obrigatório para regime presencial
- Plano de saúde e odontológico, sem coparticipação para o colaborador
- Programa de bem-estar: Gympass e telemedicina!
- Parceria com plano de saúde pet
- Plataforma educacional: graduação, pós-graduação, cursos de idiomas em mais de 100 instituições de ensino por um valor super acessível!
- Seguro de vida
- Hospedagem de sites gratuita
- E muuuuuito mais!
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