Associate Clinical Specialist, Pain Interventions
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Job Description
Medtronic clinical specialist supporting pain therapy procedures across Gainesville and Ocala. Providing surgical coverage, device programming, troubleshooting, training, and patient education.
Responsibilities:
- Represent Medtronic during surgical procedures by ensuring necessary equipment and products are available, providing technical support and device selection, and programming and testing device systems
- Manage patients through all phases of the clinical process and educate them on Medtronic products
- Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
- Respond to technical inquiries from customers, patients, and colleagues
- Maintain knowledge of competitive products
- Educate and train physicians, hospital personnel, and office staff on products and therapies
- Assist Management and Sales Training in educating and training new district employees
- Complete event reporting and documentation using Medtronic technology tools
- Place orders for pending purchase orders and product replacement
- Work with materials management to collect purchase orders for covered cases
- Manage case-coverage inventory, including transactions, cycle counts, product retrievals, turnover, and expiration/hold controls
- Contribute to quarterly district, regional, and national initiative goals
- Partner with sales representatives to achieve territory/district business goals and document quarterly activities
- Visit accounts to replenish literature and maintain relationships with office staff
- Use Excel, mobile phone, iPad, laptop, and/or Samsung tablet regularly
- Manage business expenses and budgets
- Complete required therapy trainings and maintain understanding of applicable quality policies
- Provide clinical event coverage with schedule flexibility, including weekends and after-hours
- Travel within the district and occasionally to neighboring districts as needed
Requirements:
- High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or Associate Degree with a minimum 2 years of clinical or medical sales experience; or a Bachelor’s degree
- Preferred residence in the Ocala, Florida territory
- Preferred bachelor’s degree in a health care related field
- Registered nurse or HCP with experience in a sterile environment preferred
- Clinical experience with implantable neurological products and patient care preferred
- Experience servicing medical personnel on product use preferred
- Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home health care preferred
- Understanding of basic reimbursement and the healthcare environment preferred
- Ability to use healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as primary resource for scheduled and unscheduled clinical events, including weekends, evenings, and nights, with possible overnight travel
- Ability to work efficiently and autonomously with little direction outside clinical events
- Ability to attend national meetings, district meetings, and training
- Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat, and balance frequently
- Specific vision abilities including close vision, distance vision, depth perception, and focus adjustment
- Valid driver’s license and active vehicle insurance policy required; driving record will be reviewed
- Unrestricted U.S. work authorization required at hire and throughout employment; sponsorship is not offered for roles below Principal level
- For baccalaureate degrees earned outside the United States, degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A)
Benefits:
- Competitive Salary and flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums
- Sales Incentive Plan (SIP) with opportunity to earn incentive compensation
- Paid sick time for temporary employees as required by applicable state law
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