Clinical Specialist – Xper IM
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Job Description
Clinical Specialist providing training and support in cardiac cath lab and interventional radiology. Engaging with healthcare professionals in North America to enhance clinical proficiency and outcomes.
Responsibilities:
- Conduct basic and intermediate application training at hospitals and clinics across North America, strictly adhering to established the company's training processes and customer site policies.
- Assess and document user competency, awarding continuing education credits when appropriate.
- Incorporate adult learning-based guidelines into training delivery; contribute clinical protocols, sample images, and tech tips to the training library.
- Participate in project teams alongside Clinical Education Training Specialists to gain business insights and continually improve training program quality.
- Contribute to the resolution of equipment and application issues; immediately escalate critical customer issues as required and manage situations to ensure the best possible outcome.
- Maintain proactive, transparent communication with customers regarding status updates and issue resolution.
- Participate in industry trade shows and corporate events as assigned.
- Accurately complete and distribute all required paperwork, training reports, and administrative documentation within seven days of training completion.
- Maintain and manage company-issued assets, including computers, peripheral equipment, and company vehicles.
- Actively contribute to meeting the strategic and operational business objectives of your assigned zone.
Requirements:
- Minimum of three (3) years of clinical experience in the assigned modality (Cath Lab / Interventional Radiology) OR two (2) years of experience in a field applications role
- Expert knowledge of at least one current company product for basic applications and one advanced application is preferred
- Candidates must possess and maintain the following credentials: Active professional credential as a Registered Technologist (RT) with the ARRT (American Registry of Radiologic Technologists).
- Must hold at least one of the following advanced certifications: Cardiovascular Interventional Radiology (CV), Cardiac Interventional Radiography (CI), Vascular Interventional Radiography (VI)
- RTs with an active registry with CCI as an RCIS (Registered Cardiovascular Invasive Specialist) or RCES (Registered Cardiac Electrophysiology Specialist) will also be considered.
- Must maintain professional licenses and undergo continuous professional development (continuing education, conference attendance, and staying abreast of current medical knowledge/technology)
- B.S. degree or equivalent experience preferred.
- Extensive overnight travel is required (up to 80%).
Benefits:
- Paid sick leave
- Medical/Dental (optional)
- 401 (k) Retirement Plan (optional)
- Employer Paid Life Insurance
- Employer Paid Short Term Disability
- Optional Life Insurance
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