Principal Clinical Specialist, Superficial Venous Interventions
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Job Description
Clinical Specialist providing technical support and training for venous intervention products with Medtronic. Collaborating with sales teams and physicians to enhance product utilization and customer satisfaction.
Responsibilities:
- Provide detailed technical support for Superficial Venous Intervention products and procedures
- Support sales representatives with customer product training and coverage for critical cases
- Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products
- Provide case support as needed to drive business
- Training and educating customers on our products and associated procedures
- Work with physicians and lab/office staff in case selection process
- Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
- Support territory sales strategy through partnership with sales
- Demonstrate flexibility in supporting technical case coverage
- Participate in company sponsored training/educational offerings
- Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements
- Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts
- Keep manager informed of changes in work schedule and/or workload.
Requirements:
- High School Degree and 9+ OR Associate degree and 5+ OR Bachelor’s degree and 3+ years
- Ultrasound and/or Venous experience
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills
- Computer PC literate; Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
- Strong project management skills and experience coordinating programs
- Ability to coordinate/ participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory
Benefits:
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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