Associate Manager, Project Delivery
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Job Description
Associate Manager overseeing clinical project delivery staff at Thermo Fisher Scientific. Managing resourcing, training, performance, quality, and monitoring operations.
Responsibilities:
- Oversee daily line management responsibilities for assigned project delivery staff
- Provide coaching, development support, resourcing, alignment, training and professional development
- Collaborate with senior management and executive staff on strategic planning and business development
- Manage induction and orientation programs for new employees
- Maintain staff CVs, training records, position profiles and experience profiles
- Support local resourcing and project or functional lead allocation activities
- Escalate issues that may affect project deliverables
- Deliver training on WPDs, SOPs, local requirements and clinical operations
- Identify training gaps and contribute to training program development
- Participate in process improvement initiatives
- Facilitate risk-based monitoring
- Escalate quality issues, request QA audits and support audit responses
- Review CTMS, Preclarus and Clarity systems to evaluate metrics, KPIs and project status
- Evaluate staff work through PAVs and assess monitoring skills and project conduct
- Manage interviewing, selection, job descriptions, professional development, goals, performance, coaching, counseling and separations
- Approve salary administration, hiring, corrective action and termination decisions
- Review and approve time records, expense reports, leave requests and overtime
Requirements:
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience comparable to 0 to 5 years
- 1+ year of leadership responsibility
- Knowledge of clinical operations, monitoring modalities and risk-based monitoring
- Knowledge of Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs)
- Ability to manage induction/orientation and training programs
- Ability to evaluate employee and project metrics, KPIs and project status
- Experience with CTMS, Preclarus and Clarity systems
- Ability to conduct PAVs remotely or on-site
- Ability to manage staffing, performance, coaching, mentoring, hiring and corrective actions
- Ability to review time records, expense reports, leave requests and overtime
- Willingness and ability to drive to site locations and travel domestically and internationally
Benefits:
- Global team environment
- Collaboration and professional development opportunities
- Training and development support
- Paid leave
- Overtime
- Expense reimbursement
- Salary administration benefits
- Frequent domestic and international travel opportunities
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