Senior Project Coordinator
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Job Description
Senior Project Coordinator supporting Cambium Assessment’s online testing and education programs. Coordinating project plans, software testing, training, quality control, and client communications.
Responsibilities:
- Provides senior-level support for the Program Manager and project team members
- Schedules, communicates, tracks, and completes project deliverables on time
- Produces and monitors project plans, including materials, client planning documents, and assessment schedules
- Resolves typical issues and answers operational questions with minimal support
- Coordinates software user acceptance testing and software specification verifications
- Tracks client feedback and internal functional team responses and resolutions
- Creates training materials, including PowerPoint presentations and recorded modules
- Provides training on online testing system functionality and features to internal and external staff
- Reviews and maintains quality control on major project products, including reports and tests
- Creates and distributes agendas, official meeting minutes, issue logs, tracking documents, and other project management artifacts
- Coordinates logistics for meetings, conferences, cross-program initiatives, and training sessions
- Liaises with Help Desk agents to coordinate responses to complex client-facing issues
- Provides information to clients and responds to client requests within area of responsibility
Requirements:
- Bachelor’s degree required
- 3 to 5 years of relevant experience required
- Strong problem-solving and multi-tasking abilities
- Ability to work autonomously on detailed assignments
- Excellent written and verbal communication skills
- Experience with MS Office applications and project management software
- Experience with data analysis, user acceptance testing, training, or customer service for software applications
- Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload when working remotely
- Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on
- Note-taking tools, reference materials, or AI-powered tools are prohibited during interviews or selection activities unless prior written approval is obtained
Benefits:
- Remote First work environment with flexibility to balance work with life
- Home or remote office setup cost reimbursement
- Reasonable accommodations for qualified individuals with disabilities
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