Associate Marketing Production Manager
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Job Description
Associate Marketing Production Manager building and troubleshooting Braze lifecycle email campaigns for Ancestry, the global family-history platform. Delivering personalized CRM experiences through segmentation, QA, and deployment.
Responsibilities:
- Build, test, dynamically personalize, and deploy complex lifecycle email campaigns, automated programs, and transactional emails using Braze
- Manage audience segmentation using Liquid logic, Braze segmentation tools, and custom query building
- Perform end-to-end QA testing on template rendering, responsive design, dynamic personalization, links, and deliverability across clients using Litmus or similar tools
- Troubleshoot technical campaign challenges involving dynamic code logic, HTML/CSS layout rendering, JSON, and audience filters
- Collaborate with CRM leads, creative teams, and developers to deliver marketing initiatives on time and with strict accuracy
Requirements:
- 2+ years of hands-on experience in email marketing, lifecycle operations, or campaign execution
- Hands-on proficiency with Braze, including Canvas, segment extensions, and Liquid scripting
- Practical experience with HTML, CSS, and dynamic personalization logic
- Exceptional attention to detail
- Project management and cross-functional coordination skills
- Problem-solving abilities
- Experience testing and troubleshooting campaign code, rendering, and audience targeting rules
- Successful completion of a background check screen contingent on employment offer
Benefits:
- Eligibility for bonus
- Equity
- Comprehensive health benefits
- Dental benefits
- Vision benefits
- Location-flexible work approach: nearest office, home, or hybrid, subject to location restrictions and role requirements
- Reasonable accommodations for qualified individuals with disabilities
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