Atención al Cliente
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Job Description
Atención al cliente remoto para Claro, operador de telecomunicaciones. Retención de usuarios móviles mediante promociones, ofertas y descuentos.
Responsibilities:
- Brindar atención y retener al cliente que tiene una línea móvil con Claro a través de promociones, ofertas y descuentos
- Trabajar de lunes a domingo con descanso rotativo
- Trabajar en turnos dentro de la franja horaria de 11:00 a.m. a 9:00 p.m., incluyendo turnos de 11:00am - 8:00pm y 12:00pm - 9:00pm
Requirements:
- Personas con actitud positiva y ganas de aprender
- Facilidad de comunicación y orientación al cliente
- Experiencia de 3 meses en Atención al Cliente, Ventas o Crosseling
- Disponibilidad para trabajar de manera remota
- Educación Secundaria
- Comunicación y persuasión
- Microsoft Office
- Habilidad comercial
- Networking
- Orientación al logro
- Iniciativa
- Ventas
Benefits:
- Bono de productividad: Hasta S/300
- Bono de asistencia perfecta: S/150
- Bono de permanencia: S/200
- Capacitación pagada: S/390
- Línea de carrera y oportunidades de ascenso
- Excelente clima laboral
- Estabilidad y aprendizaje constante
- Pagos puntuales
- Bonos e incentivos
- Comisiones
- Beneficios de Ley
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