Auto Adjuster Trainee
Posted 7ds ago
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Job Description
Claims Auto Trainee supporting customers during automobile accidents by investigating claims and confirming facts of loss. Building foundational claims experience while developing strong decision-making and negotiation skills.
Responsibilities:
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills.
- Partners to determine subrogation or fraud potential and how to handle.
- Exhibits basic understanding of insurance policies written by the company.
- Plays a key role in supporting customers during automobile accidents by thoroughly investigating each claim and confirming the facts of loss.
Requirements:
- Ability to multitask effectively and thrive in a fast‑paced environment.
- Strong customer service and multi-tasking skills.
- Basic understanding of systems and technology used within the company.
- Basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
- Begins recognizing and identifying body parts of a vehicle and other potential property damage.
Benefits:
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
- Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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