Commercial Casualty Litigation Adjuster
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Job Description
Commercial casualty litigation adjuster managing complex injury and litigated claims for Mobilitas, a mobility-focused insurance provider. Directing counsel, investigations, settlements and trials.
Responsibilities:
- Serve as owning adjuster when injury exposures are identified
- Manage claims through conclusion, including trial, for litigated claims
- Handle complex first- and third-party auto liability injury cases
- Handle first-party medical payment and PIP claims as needed
- Manage, investigate and negotiate claims
- Collaborate with defense counsel to identify negotiation strategy
- Provide direction and settlement authority to defense counsel
- Manage defense costs and indemnity
- Represent the organization at mediations and settlement conferences by phone, video or in person
- Make coverage determinations and advise customers on coverage issues
- Conduct complex investigations, including interviewing witnesses and analyzing medical records and other evidence
- Decide whether an independent medical examination is warranted
- Direct defense counsel on litigated and non-litigated claims
- Appear at and represent insureds at arbitrations and trials as needed
- Provide deposition testimony as needed
- Evaluate and resolve defense counsel fees and costs
- Evaluate subrogation potential and initiate notice of subrogation requests
- Make settlement decisions within authority and develop negotiation strategies
- Present cases to committees when seeking authority above settlement limits
- Develop and present executive claim summaries to external clients and internal executives
- Handle commercial products including auto, fleet, last-mile delivery and trucking
- Handle claims across geographic venues and vehicle types
- Apply insurance program agreements and claim service level agreements
- Mentor, train and coach other adjusters
- Participate in company culture activities, employee resource groups and volunteering
- Travel as needed for team, divisional and other in-person meetings
- Support business needs, including helping other teams and investing additional time when necessary
Requirements:
- 6+ years of claims experience
- 3+ years of experience in a Casualty claims role within the P&C insurance industry
- Minimum of 1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience
- BA/BS in business, insurance or related area, or equivalent combination of education and experience
- Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
- 6+ years of Casualty claims adjuster experience
- 3+ years of experience in a Commercial claims role
- Proficiency or ability to obtain proficiency in handling minor, moderate and complex litigated claims
- Ability to work remotely anywhere in the United States except Hawaii and Alaska
- Must have authorization to work indefinitely in the US
- Mobilitas does not provide visa sponsorship
- Bilingual ability is a plus
Benefits:
- Annual bonus eligibility for most roles
- 401(k) with a company match
- Career growth and development opportunities
- Flexible Workplace with remote-first culture and Home-Flex roles
- Flexibility to work from various locations including Mobilitas offices
- Employee resource groups
- Volunteering opportunities
- Reasonable accommodations for qualified applicants and employees with disabilities or other limitations
- Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 10% of eligible pay
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